Summary
Overview
Work History
Education
Skills
Timeline
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Layla Jackson

Salisbury

Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills. Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.

Overview

3
3
years of professional experience

Work History

Caregiver

Brookdale Assisted Living
Salisbury
04.2023 - Current
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Helped create a safe environment by following infection control policies.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.

Cashier

Food Lion
Salisbury
09.2022 - 10.2023
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Office Assistant

Teijin automotive
Salisbury
06.2022 - 02.2023
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records
  • type 50 wpm
  • ability to work independently or within a team environment
  • Excellent and effective interpersonal and communication skills
  • Demonstrate knowledge of HIPPAA confidentially and privacy policies
  • patient coordinator, proficient in MS word, Excel, and outlook PowerPoint, scheduling appointment.
  • updating medical records
  • strong work ethic
  • punctuality and time management skills
  • organizational abilities

Education

Some College (No Degree) - Criminal Justice

North Carolina Central University
Durham, NC

Skills

  • computer proficient in word, outlook, power point, web Applications, caribou safe patient handling peer leader
  • Patient care
  • Crisis intervention
  • Data entry
  • Record keeping
  • Time management
  • Records maintenance
  • Filing paperwork
  • scheduling appointments
  • stocking/ Merchandise Recovery
  • vital signs/ ADL’S & patient observation medical terminology
  • HIPPAA & patient privacy
  • multi-task/ team player
  • CPR/first Aid
  • cash handling

Timeline

Caregiver

Brookdale Assisted Living
04.2023 - Current

Cashier

Food Lion
09.2022 - 10.2023

Office Assistant

Teijin automotive
06.2022 - 02.2023

Some College (No Degree) - Criminal Justice

North Carolina Central University

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Layla Jackson