Layken Henzel
Mount Gilead
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Orangetheory Fitness
10.2023 - Current
- Built relationships with members to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential members.
- Educated potential members on current promotional offerings and products using persuasive selling tactics.
Medical Biller
DRK Billing
01.2023 - 09.2023
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
Barista
Coffee Grind
11.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Psychology
Lynn University
Boca Raton, FL05-2028
High School Diploma -
Mountain Ridge High School
Glendale, AZ05-2021
Skills
- Time management
- Problem-solving skills
- Client account management
- Sales goals attainment
- Payment processing
- Flexible schedule
Languages
English
Spanish
Timeline
Sales Associate
Orangetheory Fitness
10.2023 - Current
Medical Biller
DRK Billing
01.2023 - 09.2023
Barista
Coffee Grind
11.2021 - 01.2023
Bachelor of Science - Psychology
Lynn University
High School Diploma -
Mountain Ridge High School
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