Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Hicks

Wendell

Summary

Personable Preschool Director runs an efficient Christian school for both teachers and students. Skilled at event planning and student recruitment with knowledge of curriculum use core skills needed that are age appropriate. Determined to make lasting and meaningful memories for students as well as introduce them to the love of Jesus and our church community.

Overview

25
25
years of professional experience

Work History

Preschool Director

WCBC Preschool
08.2014 - Current
  • Collaborates with staff to create an inclusive environment, accommodating diverse learning needs.
  • Manages daily operations, ensuring efficient scheduling, and resource allocation for optimal program performance
  • Supervises teaching staff.
  • Collaborates with staff to create an inclusive Christian environment, accommodating diverse learning needs.
  • Establishes school policies and communicates to staff and parents for well-coordinated and high-quality daily operations.
  • Creates a safe learning environment through regular safety practices and adheres to established protocols.
  • Planned with teachers on a monthly basis
  • Promotes all church activities to preschool families

Preschool Teacher

WCBC Preschool
08.2005 - 08.2014
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Insurance Specialist Assistant

Hedrick Insurance Agency
09.2003 - 10.2004
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Processed eligibility and benefits verification and authorization requests.
  • Tracked pending authorizations to resolve discrepancies and avoid revenue loss.


Member Service Representative

State Employees Credit Union
08.1999 - 09.2003
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Verified customer identification and documentation for compliant transactions.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Processed account transactions accurately, ensuring proper documentation and timely processing.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.

Education

Associate of Arts

Johnston Community College
Smithfield, NC

High School Diploma -

Smithfield Selma High School
Smithfield, NC
06-1997

Skills

    I am a people person with good communication skills and a heart for children I have good organizational skills with a willingness to adapt and learn new things I am also a team player and can collaborate well with others I have a strong attention to detail and can also use that to assist in my problem solving and multitasking abilities I am reliable while can also be flexible and adaptable if needed I am also CPR certified

Timeline

Preschool Director

WCBC Preschool
08.2014 - Current

Preschool Teacher

WCBC Preschool
08.2005 - 08.2014

Insurance Specialist Assistant

Hedrick Insurance Agency
09.2003 - 10.2004

Member Service Representative

State Employees Credit Union
08.1999 - 09.2003

Associate of Arts

Johnston Community College

High School Diploma -

Smithfield Selma High School

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Laurie Hicks