Summary
Overview
Work History
Education
Skills
Career Highlights
Timeline
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Lauren Wiseman

Durham

Summary

Strategic Talent Acquisition Leader with 20+ years of experience in recruiting and developing high-performing teams in banking and retail. Expertise in building leadership pipelines and fostering engagement to exceed business objectives. Skilled in managing the full recruitment lifecycle and leveraging networks for candidate sourcing. Experienced with Workday and internal recruiting platforms, driving initiatives that enhance employee engagement and retention.

Overview

21
21
years of professional experience

Work History

Financial Center Manager

Fifth Third Bank
05.2024 - Current
  • Managed daily financial center operations, staffing, scheduling, and P&L performance.
  • Managed candidates through hiring process using applicant tracking systems and Workday to streamline recruitment.
  • Built and developed high-performing teams through coaching, mentoring, and succession planning.
  • Conduct structured coaching sessions and performance reviews to develop employee capabilities.
  • Fostered collaborative culture emphasizing engagement, accountability, and exceptional customer service to enhance team dynamics.
  • Utilized professional networks and community relationships to identify and attract high-quality candidates.
  • Managed candidates throughout the hiring process utilizing company applicant tracking systems and Workday.
  • Partnered with regional leaders to support hiring initiatives and develop internal talent, strengthening workforce capabilities.
  • Ensured compliance with regulatory requirements while maintaining operational excellence.

Store Manager

Bath & Body Works
01.2021 - 05.2024
  • Served as District Talent Leader, partnering with leadership to identify staffing needs and talent pipelines.
  • Built diverse, high-performing teams through strategic recruiting, onboarding, and leadership development.
  • Led district talent initiatives, partnering with leadership to identify staffing needs and talent pipelines.
  • Leveraged personal and professional networks to recruit quality candidates.
  • Onboarded and mentored new Store Managers across the district, enhancing leadership capabilities and team cohesion.
  • Improved retention by implementing coaching programs and recognition initiatives that fostered employee development.
  • Managed scheduling, payroll, forecasting, and operational execution.

Store Manager

ANN Taylor
06.2017 - 01.2021
  • Recruited, hired, developed top-performing associates and leadership talent, enhancing store performance.
  • Built engaged teams through coaching, mentorship, and career development.
  • Maintained high standards in operations, customer experience, and visual merchandising.
  • Utilized networking and community outreach to attract qualified candidates, strengthening team capabilities.
  • Supported district recruiting initiatives and onboarded newly hired Store Managers.
  • Directed operations as District Manager during leadership absences, maintaining operational continuity and team support.

Assistant Store Selling Manager

Victoria's Secret
12.2016 - 06.2017
  • Recruited and developed associates to enhance customer experience and support business growth.
  • Assisted with interviewing, hiring, and onboarding new team members, ensuring effective training for seamless integration.
  • Built strong selling teams through coaching and performance development.
  • Recruited and developed associates to support business growth and customer experience.
  • Drove employee engagement and contributed to meeting sales and operational goals.

Store Manager / District Manager in Training

New York & Company
03.2005 - 12.2016
  • Interviewed, hired, onboarded, and developed future leaders across the district.
  • Traveled to multiple districts to recruit, train, and mentor Store Managers.
  • Partnered with District Managers on succession planning and leadership development.
  • Directed recruitment for store and district leadership positions, enhancing team strength and alignment with business goals.
  • Developed talent pipelines through professional networks and community outreach, ensuring a continuous flow of qualified candidates.
  • Served as primary contact for district operations during leadership absences to ensure continuity.
  • Oversaw daily operations, including staffing, scheduling, payroll, and visual execution, contributing to smooth store functionality and customer satisfaction.

Education

Business Administration - Management

University of New Mexico

General Education -

Bowling Green State University

Skills

  • Full-Cycle Recruiting & Talent Acquisition
  • Interviewing & Selection
  • Candidate Sourcing & Networking
  • Applicant Tracking Systems (ATS)
  • Talent Development and Succession Planning
  • Employee Engagement & Retention
  • Leadership Coaching
  • Business Operations & Workforce Planning
  • Relationship & Team Building
  • Performance management

Career Highlights

  • Over 20 years of leadership, recruiting, and talent development experience.
  • Successfully recruited, hired, and developed hundreds of associates and leaders.
  • Built high-performing teams with strong employee engagement and retention.
  • District Talent Leader responsible for recruiting and leadership development.
  • District Point Person, assuming District Manager responsibilities across multiple organizations.
  • Onboarding Coach for new Store Managers.
  • Outstanding Leadership Award Recipient.
  • Regional and District Leadership roles supporting the St. Jude Thanks & Giving Campaign.
  • Recognized for developing future leaders and strengthening succession pipelines.

Timeline

Financial Center Manager

Fifth Third Bank
05.2024 - Current

Store Manager

Bath & Body Works
01.2021 - 05.2024

Store Manager

ANN Taylor
06.2017 - 01.2021

Assistant Store Selling Manager

Victoria's Secret
12.2016 - 06.2017

Store Manager / District Manager in Training

New York & Company
03.2005 - 12.2016

Business Administration - Management

University of New Mexico

General Education -

Bowling Green State University
Lauren Wiseman