Hi, I’m
Lauren Williams
Charlotte
Summary
As a seasoned sales professional and mentor with over 9 years of experience, I have a proven track record of executing successful transactions for clients across a range of industries. My expertise includes sales workflow, customer service, managing all aspects of the transaction, as well as a deep understanding of implementing results driven processes. I am skilled in building strong client relationships and have a passion for delivering innovative solutions that meet their unique needs. With a strong work ethic, attention to detail, and ability to thrive in high-pressure environments, I am confident in my ability to excel in this role.
Overview
9
years of professional experience
1
Certification
Work History
Quintessential Mortgage Group LLC
Loan Officer
06.2023 - Current
Job overview
- Advised clients on the benefits of utilizing financing through Non-Qualified Mortgage Programs.
- Educated real estate agents on alternative financing resources, which increased their qualified buyer pool by 30%.
- Converted purchase trigger leads through problem-solving and identifying competitor's inaccuracies; all while building rapport with the clients in the beginning stages of the loan process.
- Maintained a 100% close rate on all loans originated throughout my career thus far.
Atlantic Coast Mortgage
Loan Originator
05.2022 - 05.2023
Job overview
- Evaluated and analyzed client creditworthiness and financial information to determine appropriate loan products and structures.
- Maintained an active pipeline of loans in various stages of processing, ensuring, timely and accurate completion of loan applications and documentation.
Reach Home Loans LLC
Loan Originator & Sales Mentor
06.2015 - 04.2022
Job overview
- Assisted team members in structuring deals and best practices capturing and converting leads.
- Conducted Sales Meetings implementing strategies resulting in higher production and client satisfaction.
- Developed sales communications workflow with clients, realtors, title companies, appraisers, and insurance agents.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built and maintained strong relationships with clients, providing 24/7 customer service and ongoing support throughout the loan process and beyond.
- Originated & processed 121 million dollars in business resulting in being the top originating loan officer in the company for years 2020, 2021, and 2022.
Education
University of South Florida, Tampa, FL
Bachelor of Science from Communications
06.2015
Skills
- Adaptability
- Problem-Solving
- Performance Management
- Relationship Building
- Sales team training
- Business Development
- Negotiation Tactics
- Analytical and Critical Thinking
- Customer Service-Focused
- Database Management
Certification
- Licensed Mortgage Loan Originator NMLS 1434676
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Loan Officer
Quintessential Mortgage Group LLC
06.2023 - Current
Loan Originator
Atlantic Coast Mortgage
05.2022 - 05.2023
Loan Originator & Sales Mentor
Reach Home Loans LLC
06.2015 - 04.2022
University of South Florida
Bachelor of Science from Communications
- Licensed Mortgage Loan Originator NMLS 1434676
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