Lauren Walker
Raleigh
Summary
Offering well-rounded foundation in medical and healthcare settings with keen interest in learning and growing within fast-paced environment. Brings foundational knowledge of medical terminology and healthcare documentation, paired with strong organizational and multitasking abilities. Ready to use and develop skills in patient interaction and administrative support in a Medical Assistant role.
Overview
4
4
years of professional experience
Work History
Waitress
Gonza Tacos Y Tequila
10.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even while busy.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Oversaw training of new employees.
Waitress
Superica
05.2023 - 09.2023
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
Waitress/Bartender
Gonza Tacos Y Tequila
08.2022 - 05.2023
- Exhibited strong multitasking abilities, balancing multiple tables and bar guests while delivering prompt service.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
Chief Medical Scribe
ScribeAmericaLLC
07.2022 - 04.2023
- Oversaw the hiring, onboarding, and scheduling of new scribe staff members.
- Enhanced workflow efficiency by training and supervising new scribe staff members in documentation procedures.
- Streamlined communication between healthcare providers by acting as a liaison for physicians, nurses, and other medical professionals.
- Provided exceptional support during emergencies or high-stress situations, remaining calm under pressure while prioritizing physician needs.
Scribe Ambassador
ScribeAmericaLLC
06.2021 - 04.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
- Contributed to effective interdisciplinary team collaboration, ensuring prompt response to critical changes in patient condition or needs.
Medical Scribe
ScribeAmericaLLC
07.2020 - 04.2023
- Documented complete information about examinations, treatment plans, lab results, diagnosis, and other details directly into charts.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Education
Bachelor of Science - Biological Sciences
University of South Carolina
Columbia, SC05.2022
Skills
- Clinical documentation accuracy using Paragon
- Staff training and development
- Organizational growth
- HIPPA compliance
- Medical terminology knowledge
- Patient relations
- Shift scheduling
Timeline
Waitress
Gonza Tacos Y Tequila
10.2023 - Current
Waitress
Superica
05.2023 - 09.2023
Waitress/Bartender
Gonza Tacos Y Tequila
08.2022 - 05.2023
Chief Medical Scribe
ScribeAmericaLLC
07.2022 - 04.2023
Scribe Ambassador
ScribeAmericaLLC
06.2021 - 04.2023
Medical Scribe
ScribeAmericaLLC
07.2020 - 04.2023
Bachelor of Science - Biological Sciences
University of South Carolina
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