Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Lauren Scott

Leland

Summary

Analytical, organized and detail-oriented case manager. Collaborative team player with ownership mentality and a track record of delivering highest quality

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Resource Coordinator

Carolina Complete Health
10.2024 - Current
  • Collaborated with community members to develop and implement service initiatives.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Conducted outreach activities to engage local stakeholders in programs.
  • Participated in community events to promote services and engage with public.
  • Established and maintained relationships with key stakeholders.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Partnered with local organizations to expand access to social and community services.

Correctional Program Supervisor

New Hanover Correctional Center
01.2020 - Current
  • Reporting to the Correctional Programs Director I, this position will provide programs for the rehabilitation of offenders in the prison system.
  • Supervising the case management responsibilities of subordinate staff.
  • Developing, implementing, and maintaining one or more major and broad programs for offenders.
  • The primary program areas are offender classification, correctional programs, incentive wage, adult basic education, volunteer programs, religion and recreation in addition to supportive counseling.
  • Working with community agencies to enrich programs.
  • Monitoring the effectiveness of community volunteer workers assigned to programs activities.
  • Coordinating programs activities with custody staff.
  • Working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive.
  • Conducting continuous visual and audio surveillance of assigned work area.
  • Preparing written reports and forms reflecting accurate information reviewed from various sources.
  • Operating various office machines accurately.
  • I am certified to instruct Thinking For A Change.
  • I am certified to instruct Nurturing Fathers.

Correctional Case Manager

Central Prison
12.2017 - 09.2020
  • Perform regular periodic classification reviews, needs assessments, plans, job assignments, program referrals and regular scheduled one-on-one contact for the purposes of correctional and/or motivational counseling.
  • They provide transitional information; assist with housing and recommendations for the classification upon inmate review; assist with onsite activities.
  • They need to effectively communicate with other staff, inmates and the general public; work under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive; capable of defending oneself against attack; perform crisis interventions to include suicide prevention.
  • They will prepare written reports which accurately reflect data reviewed by various sources; review, analyze, and evaluate various documents and behavior data gathered from interviews, written documentation and personal observation.

Youth Counselor Technician

Chatham Youth Developmental Center
05.2016 - 12.2017
  • Daily responsibilities include, but are not limited to, duties such as: housekeeping, physical and mechanical restraint of juveniles, medication administration and recreational activities.
  • Positions directly monitor and supervise juveniles in both Youth Development Centers and Youth Detention Centers.
  • Juveniles are supervised while housed, at school, and all daily activities.
  • The work is subject to close personal and physical contact with juveniles.
  • Safety and security duties include: maintaining a secure environment, routinely monitoring and observing juveniles, maintaining compliance with cleanliness and sanitation standards.
  • Positions provide feedback to the treatment team on juveniles.
  • Daily records are completed to include: documenting safety violations and security breaches, activity briefing for shift personnel, crisis intervention events, behavioral problems/issues, and youth progress updates.

Education

Associates Degree - Applied science in criminal justice

Sandhills Community College
05-2012

Skills

  • Thinking For A Change Certified
  • Nurturing Fathers Certified
  • Cognitive Behavioral
  • Exceptional oral and written communication
  • Partnership building
  • Community engagement
  • Communication
  • Effective customer communication
  • Adaptability
  • Task prioritization
  • Goal setting
  • Time management
  • Teamwork

Certification

  • Certified Community Health Worker, Carolina Complete Health - October 2024- current

Interests

  • Literature
  • Environmental conservation
  • Art
  • Cooking/Baking
  • Travel

Timeline

Community Resource Coordinator

Carolina Complete Health
10.2024 - Current

Correctional Program Supervisor

New Hanover Correctional Center
01.2020 - Current

Correctional Case Manager

Central Prison
12.2017 - 09.2020

Youth Counselor Technician

Chatham Youth Developmental Center
05.2016 - 12.2017

Associates Degree - Applied science in criminal justice

Sandhills Community College
Lauren Scott