Analytical, organized and detail-oriented case manager. Collaborative team player with ownership mentality and a track record of delivering highest quality
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Resource Coordinator
Carolina Complete Health
10.2024 - Current
Collaborated with community members to develop and implement service initiatives.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Managed volunteer programs focused on providing community services to underserved populations.
Conducted outreach activities to engage local stakeholders in programs.
Participated in community events to promote services and engage with public.
Established and maintained relationships with key stakeholders.
Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Partnered with local organizations to expand access to social and community services.
Correctional Program Supervisor
New Hanover Correctional Center
01.2020 - Current
Reporting to the Correctional Programs Director I, this position will provide programs for the rehabilitation of offenders in the prison system.
Supervising the case management responsibilities of subordinate staff.
Developing, implementing, and maintaining one or more major and broad programs for offenders.
The primary program areas are offender classification, correctional programs, incentive wage, adult basic education, volunteer programs, religion and recreation in addition to supportive counseling.
Working with community agencies to enrich programs.
Monitoring the effectiveness of community volunteer workers assigned to programs activities.
Coordinating programs activities with custody staff.
Working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive.
Conducting continuous visual and audio surveillance of assigned work area.
Preparing written reports and forms reflecting accurate information reviewed from various sources.
Operating various office machines accurately.
I am certified to instruct Thinking For A Change.
I am certified to instruct Nurturing Fathers.
Correctional Case Manager
Central Prison
12.2017 - 09.2020
Perform regular periodic classification reviews, needs assessments, plans, job assignments, program referrals and regular scheduled one-on-one contact for the purposes of correctional and/or motivational counseling.
They provide transitional information; assist with housing and recommendations for the classification upon inmate review; assist with onsite activities.
They need to effectively communicate with other staff, inmates and the general public; work under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive; capable of defending oneself against attack; perform crisis interventions to include suicide prevention.
They will prepare written reports which accurately reflect data reviewed by various sources; review, analyze, and evaluate various documents and behavior data gathered from interviews, written documentation and personal observation.
Youth Counselor Technician
Chatham Youth Developmental Center
05.2016 - 12.2017
Daily responsibilities include, but are not limited to, duties such as: housekeeping, physical and mechanical restraint of juveniles, medication administration and recreational activities.
Positions directly monitor and supervise juveniles in both Youth Development Centers and Youth Detention Centers.
Juveniles are supervised while housed, at school, and all daily activities.
The work is subject to close personal and physical contact with juveniles.
Safety and security duties include: maintaining a secure environment, routinely monitoring and observing juveniles, maintaining compliance with cleanliness and sanitation standards.
Positions provide feedback to the treatment team on juveniles.
Daily records are completed to include: documenting safety violations and security breaches, activity briefing for shift personnel, crisis intervention events, behavioral problems/issues, and youth progress updates.
Education
Associates Degree - Applied science in criminal justice
Sandhills Community College
05-2012
Skills
Thinking For A Change Certified
Nurturing Fathers Certified
Cognitive Behavioral
Exceptional oral and written communication
Partnership building
Community engagement
Communication
Effective customer communication
Adaptability
Task prioritization
Goal setting
Time management
Teamwork
Certification
Certified Community Health Worker, Carolina Complete Health - October 2024- current
Interests
Literature
Environmental conservation
Art
Cooking/Baking
Travel
Timeline
Community Resource Coordinator
Carolina Complete Health
10.2024 - Current
Correctional Program Supervisor
New Hanover Correctional Center
01.2020 - Current
Correctional Case Manager
Central Prison
12.2017 - 09.2020
Youth Counselor Technician
Chatham Youth Developmental Center
05.2016 - 12.2017
Associates Degree - Applied science in criminal justice