Lauren Phillips
Huntersville
Summary
Knowledgeable Manager with documented success in developing policies, leading training programs and managing reporting to achieve compliance. Methodical and detail-oriented individual with exceptional presentation and communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Brand Standards Manager
Burn Boot Camp
02.2025 - Current
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Assisted in developing compliance policies and procedures to ensure regulatory adherence.
- Conducted regular audits to identify compliance gaps and recommend corrective actions.
- Managed compliance efforts, reporting and audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Brand Standards Specialist
Burn Boot Camp
10.2021 - 02.2025
- Ensured compliance with industry regulations and internal policies through thorough audits and assessments.
- Developed and maintained compliance documentation, including policy manuals and training materials.
- Assisted in the implementation of compliance programs to mitigate risk across organizational processes.
- Conducted training sessions for staff on compliance standards and best practices to enhance awareness.
- Collaborated with cross-functional teams to identify compliance gaps and recommend corrective actions.
- Evaluated existing processes for efficiency, proposing enhancements to streamline compliance workflows.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
Personal Trainer
Burn Boot Camp
02.2020 - 08.2021
- Led group training sessions, fostering motivation and engagement among participants.
- Mentored junior trainers, sharing best practices and improving team effectiveness.
- Educated Members on proper exercise techniques, reducing risk of injury during workouts.
- Assisted Members with personal fitness goals through realistic objectives.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
Childwatch Worker
Burn Boot Camp
08.2018 - 02.2020
- Supervised children's activities, ensuring a safe and engaging environment.
- Communicated effectively with parents regarding child progress and daily experiences.
- Monitored behavior of children, addressing conflicts promptly to maintain harmony.
- Maintained cleanliness and organization of Childwatch room to promote a healthy environment.
- Maintained accurate records of attendance, incident reports, and other essential documentation for each child.
- Fostered a positive environment for learning and social interaction through age-appropriate activities.
Athletic Trainer
University Of The Cumberlands
08.2012 - 03.2017
- Developed and implemented rehabilitation programs for injured athletes.
- Conducted comprehensive injury assessments and provided immediate care.
- Educated athletes on injury prevention and physical conditioning techniques.
- Trained and mentored junior athletic trainers in best practices.
- Led emergency response initiatives during athletic events and practices.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Created and implemented strength and conditioning programs for athletes.
- Coordinated care with team doctors, athletes, families, and coaches.
- Applied therapeutic modalities and procedures to treat injuries.
Education
Bachelor of Arts - Spanish
University of North Carolina At Chapel Hill
Chapel Hill, NC08-2012
Bachelor of Arts - Exercise Science
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2012
Skills
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Team leadership
- Time management
- Documentation and reporting
- Task delegation
- Policy implementation
- Conflict resolution
Languages
Spanish
Full Professional
Timeline
Brand Standards Manager
Burn Boot Camp
02.2025 - Current
Brand Standards Specialist
Burn Boot Camp
10.2021 - 02.2025
Personal Trainer
Burn Boot Camp
02.2020 - 08.2021
Childwatch Worker
Burn Boot Camp
08.2018 - 02.2020
Athletic Trainer
University Of The Cumberlands
08.2012 - 03.2017
Bachelor of Arts - Spanish
University of North Carolina At Chapel Hill
Bachelor of Arts - Exercise Science
University of North Carolina At Chapel Hill