Experienced social worker adept at addressing complex client needs and managing discharge planning. Known for problem-solving abilities and a compassionate approach, ready to leverage expertise to enhance patient outcomes and family support.
Overview
5
5
years of professional experience
Work History
Social Worker Director
Liberty Healthcare & Rehabilitation Center
11.2023 - Current
Assessed patient needs and updated individualized care plans in conjunction with the interdisciplinary team to ensure comprehensive care.
Managed discharge planning processes, engaging families and home health agencies to optimize patient care and resource utilization.
Acted as a key liaison to ensure residents' families' concerns and grievances were effectively communicated and addressed by facility staff.
Achieved improved communication and collaboration by coordinating family meetings and actively participating in care conferences and interdisciplinary team meetings.
Provided comprehensive support to residents and families regarding advance directives, guardianship, and end-of-life planning, enhancing their understanding and preparedness.
Monitor and audit social services documentation to ensure timeliness, accuracy, and survey readiness
Maintain accurate and timely documentation in the electronic medical record
Educate residents and families on discharge rights, appeal processes, and transfer policies
Serve as a member of the facility leadership team
ROI Specialist
CareCloud
06.2021 - 01.2024
Maintained timely, compliant documentation for all ROI requests while working in a fully remote environment
Process Release of Information requests from law offices, attorneys, insurance companies, and third parties
Ensure records are accurate, complete, and properly redacted prior to release
Document ROI activity, disclosures, and communications directly within CareCloud
Southern Links Coordinator/Senior Social Worker at CSWHS – Flinders Medical CentreSouthern Links Coordinator/Senior Social Worker at CSWHS – Flinders Medical Centre