Summary
Overview
Work History
Education
Skills
Languages
Additional Skills:
Timeline
Generic

Lauren Deem

Winston-Salem

Summary

Results-oriented logistics professional skilled in process implementation and team development. Successfully managed contracts with third-party delivery companies, improving KPIs and ensuring the efficient delivery of over 40,000 packages.

Overview

8
8
years of professional experience

Work History

Area Manager of Logistics

Amazon
Kernersville
08.2020 - Current
  • Implemented safety protocols to maintain warehouse compliance and efficiency.
  • Trained and mentored staff on best practices for logistics operations.
  • Tracked shipments using GPS systems to monitor progress throughout the entire journey.
  • Work with and manage contracts with third-party delivery companies to ensure smooth and efficient delivery of up to 40,000 packages.
  • Implemented a new process (same-day delivery) at the home site and assisted in the launch of the program at three other sites. This required work with several corporate teams and external partners.
  • Managed site engagement activities for both associates and delivery drivers, such as scheduling meetings and events on site (family day, DEI events for their respective months/days, anniversary events).
  • Communicate and work to improve KPIs in site-level metrics with third-party delivery companies and site leadership.
  • Trained in each different shift and process within the site. (This includes dispatch, as well as associate management.)
  • Managed engagement and site budget for supplies and events.

Store Manager

Hollister
Richmond
08.2019 - 04.2020
  • Managed daily store operations and ensured adherence to company standards.
  • Oversaw inventory management and maintained optimal stock levels for products.
  • Helped to facilitate a store opening, and worked to arrange products based on customer trends and buying patterns.
  • Managed and developed three assistant managers, and approximately 40 associates.
  • Worked with two different stores to improve sales percentages by up to 5%.
  • Ran a test summer line in the winter to help the product development team at the home office establish what customers were interested in buying, and predict upcoming trends.

Assistant Manager

Hollister
Richmond
02.2018 - 08.2019
  • Assisted in managing daily store operations and staff scheduling.
  • Implemented visual merchandising strategies to enhance customer engagement.
  • Collaborated with management to develop promotional displays and marketing initiatives.
  • Assisted in coaching and training key holders.
  • Worked with customers to gain feedback on the store experience and product feedback.
  • Worked at two separate locations to assist head managers with sales and product placement.

Education

Studio Art- Graphic Design, Photography

Christopher Newport University
Newport News, VA
12-2018

Skills

  • Supply chain management
  • Contract negotiation
  • Logistics coordination
  • Inventory management
  • Safety compliance
  • Performance metrics

Languages

French
Limited

Additional Skills:

  • Proficient in Adobe programs such as Photoshop, InDesign, and Lightroom.

Timeline

Area Manager of Logistics

Amazon
08.2020 - Current

Store Manager

Hollister
08.2019 - 04.2020

Assistant Manager

Hollister
02.2018 - 08.2019

Studio Art- Graphic Design, Photography

Christopher Newport University

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Lauren Deem