Laura Lanning
Waynesville
Summary
Detail-oriented professional with extensive experience in county government and public works administration. Proven ability to manage confidential records and meet tight deadlines while effectively communicating with the public. Strong background in Accounting & Finance and administrative compliance. Adaptable and prepared for roles in DSS, county, or administrative settings.
Overview
9
9
years of professional experience
Work History
Income Maintenance Caseworker
Haywood County Health and Human Services
Clyde
02.2025 - Current
- Evaluated applications for eligibility, ensuring compliance with State and Federal laws.
- Managed cases, adapting to changes in circumstances efficiently.
- Communicated program details clearly with applicants and the public.
- Operated extensively within the NC FAST system to maintain accurate records.
- Maintained strict adherence to information security and confidentiality protocols.
Office Coordinator
Lake Junaluska Assembly Public Works
Waynesville
01.2022 - 12.2024
- Provided administrative and accounting support, including processing payments, managing accounts, and handling customer inquiries.
- Performed data entry, reconciliations, and prepared financial reports, ensuring accuracy and compliance.
- Assigned general ledger codes, assisted with budget tracking, and supported month-end billing processes.
- Maintained organized, confidential records, and collaborated with staff and external parties to resolve billing issues efficiently.
CNA/Unit Secretary
Haywood Regional Medical Center
Clyde
05.2017 - 02.2019
- Assisted patients with daily activities, monitored vital signs, and supported mobility during medical procedures.
- Managed patient records and scheduling, ensuring accurate documentation and efficient unit operations.
- Delivered professional customer service to patients and visitors while executing clerical tasks like data entry.
- Maintained organized records and facilitated communication to support nursing staff and enhance workflow.
Education
Associate of Applied Science - Accounting And Finance
HAYWOOD COMMUNITY COLLEGE
Clyde, NC05-2021
Skills
- evaluation of eligibility
- case management
- NC FAST system
- information security
- regulatory compliance
- customer relationship management
- Time management abilities
- problem solving
- Adaptability and flexibility
- Teamwork
Timeline
Income Maintenance Caseworker
Haywood County Health and Human Services
02.2025 - Current
Office Coordinator
Lake Junaluska Assembly Public Works
01.2022 - 12.2024
CNA/Unit Secretary
Haywood Regional Medical Center
05.2017 - 02.2019
Associate of Applied Science - Accounting And Finance
HAYWOOD COMMUNITY COLLEGE