Laura Williams
Tarboro
Summary
Skilled and developed business management professional with strong organizational and leadership skills in a fast-paced business environment. Demonstrated ability to manage team dynamics, financial management, streamline operations, and enhance productivity. Now seeking to transition into a new field, bringing valuable expertise in administrative management and financial management.
Overview
25
25
years of professional experience
Work History
Business Office Manager
C & W Services
01.2024 - Current
- Improved efficiency by maintaining accurate records and supporting documentation for financial transactions
- Reduced outstanding accounts receivable balances by diligently following up on overdue invoices
- Ensured timely payment of invoices, managing accounts payable and receivable through consistent follow-up and organization.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Established team priorities, maintained schedules and monitored performance.
- Negotiated contracts with vendors, securing cost-effective services and supplies for office.
- Managed high volumes of invoices with exceptional attention to detail.
- Developed and maintained billing procedures to make timely payments
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
HR Support
Hitachi Astemo
02.2023 - 01.2024
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members
- Developed and implemented onboarding and orientation programs for new employees
Maintenance & CMMS Specialist
Hitachi Astemo
05.2000 - 01.2023
- Manage and maintain CMMS database of information about plant equipment, maintenance and equipment records
- Generate Work Orders for Maintenance and Engineer work
- Coordinated, Loaded/Added/Changed and Updated TPM work orders in the CMMS
- Created and submitted MRO requisitions to order supplies needed for TPM projects and equipment improvements needed for maintenance
- Corresponded and sent out invoices to vendors for supplies needed for maintenance
- Dispatched all down time equipment calls in the plant for maintenance, engineering support and Information Technology
- Monitored and closed completed work orders
- Prepared documentation along with weekly and monthly downtime equipment reports
- Directed data management of CMMS, tracking downtime and providing tracking reports
- Provided CMMS access to maintenance and MLS access to employees
- Trained new employees on CMMS and perform admin office duties
- Managed, entered & updated, maintained and stored documents
- Prepared and collected documentation
- Organized and planned preventative / corrective tasks for maintenance and engineering
Census Enumerator
United States Census Bureau
04.2020 - 09.2020
- Properly completed Census surveys interviews in person or by phone
- Obtained updated contact information from all subjects and verified data for accuracy
- Evaluated and explained questions in better detail for interviewees to allow truthful answers
Assistant Coordinator
Keihin Carolina System Technology
05.2000 - 09.2005
- Coordinated production staff of10 associates
- Administered good manufacturing processes (GMPs)
- Trained line workers in production work
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
- Managed ongoing daily production phases
- Developed project workflows for departments
- Corresponded with production team to support productivity targets and deadline management
Education
MBA - Business Administration
North Carolina Wesleyan University
Rocky Mount, NC12-2024
Bachelor of Science - Business Administration & Organization Leadership
North Carolina Wesleyan College
Rocky Mount, NC12.2023
Skills
- Office management
- Human resources
- Scheduling and coordinating
- Financial management
Timeline
Business Office Manager
C & W Services
01.2024 - Current
HR Support
Hitachi Astemo
02.2023 - 01.2024
Census Enumerator
United States Census Bureau
04.2020 - 09.2020
Maintenance & CMMS Specialist
Hitachi Astemo
05.2000 - 01.2023
Assistant Coordinator
Keihin Carolina System Technology
05.2000 - 09.2005
MBA - Business Administration
North Carolina Wesleyan University
Bachelor of Science - Business Administration & Organization Leadership
North Carolina Wesleyan College
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