Laura Sarn
Albemarle
Summary
Detail-oriented administrative professional with expertise in managing confidential records, appointment scheduling, and insurance verification. Committed to enhancing office efficiency and supporting team operations.
Overview
22
22
years of professional experience
Work History
Office Administrative Assistant
TherapyWorks 4 Kids, LLC
Fort Mill
04.2017 - 07.2026
- Handled incoming calls, responded to inquiries, and directed communications effectively.
- Managed appointment scheduling for therapy sessions and client consultations.
- Assisted therapists with administrative tasks to ensure smooth operations.
- Organized and maintained confidential patient records and documentation.
- Processed insurance claims and verified patient eligibility for services.
- Organized and maintained filing systems, both paper and electronic.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Obtained scanned records and uploaded to the database.
- Supported other departments by completing clerical tasks.
Administrative Assistant
Aldine Podiatry
Rock Hill
09.2009 - 04.2017
- Managed multiple phone lines to ensure timely communication with patients and staff.
- Scheduled appointments.
- Recorded and updated patient information into the electronic health record system.
- Verified patient insurance coverage and benefits to facilitate smooth appointment check-ins.
- Prepared and sanitized examination rooms before and after patient visits to maintain a safe environment.
- Conducted thorough sterilization of all medical equipment to ensure safety.
- Scheduled surgeries.
- Captured and developed x-ray images to assist in patient diagnosis.
Inventory Control Specialist
York County Natural Gas Authority
Rock Hill
04.2004 - 09.2009
- Managed inventory data using excel spreadsheets to maintain accurate records.
- Balanced equipment inventory after job completion.
- Documented inventory status post-job completion to provide clear updates for future reference.
- Entered work and equipment orders into database.
- Collaborated with team to verify completion of all tasks and uphold quality standards.
Education
Microsoft 2007 Suite - Microcomputer Applications
York Technical College
Rock Hill, SC12-2009
Associate of Applied Science - Office Systems Technology
York Technical College
Rock Hill, SC12-2001
Skills
- Electronic health records
- Insurance verification
- Appointment scheduling
- Records management
- Document preparation
- Microsoft Office Suite
- Customer service
- Interpersonal communication
- Reliable team player
- Professional integrity
Timeline
Office Administrative Assistant
TherapyWorks 4 Kids, LLC
04.2017 - 07.2026
Administrative Assistant
Aldine Podiatry
09.2009 - 04.2017
Inventory Control Specialist
York County Natural Gas Authority
04.2004 - 09.2009
Microsoft 2007 Suite - Microcomputer Applications
York Technical College
Associate of Applied Science - Office Systems Technology
York Technical College