Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura C Austin

Stokesdale

Summary

Experienced with bakery management, including inventory control and staff leadership. Utilizes effective strategies to enhance product quality and streamline operations. Knowledge of fostering collaborative team environment and meeting customer expectations.

Overview

13
13
years of professional experience

Work History

Bench Bakery Manager

Lowes Foods
02.2025 - Current
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.

Assistant Deli-Bakery Manager

Food Lion
12.2021 - 02.2025
  • At Food Lion I am responsible for checking emails, as well as printing invoices.
  • I am required to use these invoices and ensure we received the correct amount of product; if some products are missing we mark which ones.
  • Then, we give our store manager the invoice so we can receive credit.
  • In the mornings, I scan out expired items and then pull for the floor to replenish it.
  • I am responsible for doing orders and helping with inventory.
  • If I work in the mornings, then I will bake the cookies, pastries and bread.
  • I also step in as a cake decorator on occasion.

Baker's assistant/ Cake decorator

Kalo Foods
10.2018 - 12.2021
  • Company Overview: Kalo Foods is a gluten free commercial bakery.
  • We iced cupcakes, cakes, and we would hand scoop cases of cookies.
  • We also prepared packaging, pulled orders to be shipped out, and checked inventory each week.
  • Kalo Foods is a gluten free commercial bakery.

Baker-Cake decorator-Assistant Bakery Manager

Lowes Foods
01.2015 - 10.2018
  • At Lowes Foods I was required to bake bread, muffins, donuts, etc. each day.
  • I was also required to clean, and also prepare the dough for the next morning to bake.
  • I was also required to greet all of the customers with outstanding courtesy and service.
  • I have also been trained on how to close the Bakery for the night.
  • My additional duties since being a cake decorator and assistant: take cake orders, decorate for orders and make production cakes for sales floor.
  • I know how to count inventory, as well as the paperwork involved for inventory on our weekly reports.

Cashier/ Line worker

Panera Bread
01.2013 - 01.2015
  • At Panera Bread I was required to be cross trained on several different positions including: Cashier, Dining Room Attendant, Baker, Food Preparation, and close the restaurant for the night.
  • I was also qualified and trained to train other employees.

Waitress

Mayberry
01.2012 - 01.2013
  • At Mayberry I was required to do clean ups, restock, wait tables, and cash customers out.

Education

Graduated -

The Middle College at GTCC High Point

Skills

  • Cash register
  • Baking
  • Customer service
  • Preparing food
  • Ordering product and supplies
  • Checking emails
  • Helping with inventory
  • Employee scheduling
  • Supply ordering
  • Food management experience
  • Cake decorating
  • Bread baking
  • Slicer safety

Timeline

Bench Bakery Manager

Lowes Foods
02.2025 - Current

Assistant Deli-Bakery Manager

Food Lion
12.2021 - 02.2025

Baker's assistant/ Cake decorator

Kalo Foods
10.2018 - 12.2021

Baker-Cake decorator-Assistant Bakery Manager

Lowes Foods
01.2015 - 10.2018

Cashier/ Line worker

Panera Bread
01.2013 - 01.2015

Waitress

Mayberry
01.2012 - 01.2013

Graduated -

The Middle College at GTCC High Point

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Laura C Austin