Laura Bradford
Concord
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Receptionist and Floor Manager
E.B. Hair Studio
10.2019 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Order Writer
Whole Foods Market
05.2022 - 12.2022
- Enhanced order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Streamlined the order writing process for increased efficiency through effective communication with sales representatives and clients.
- Reduced processing time with diligent attention to detail, ensuring accurate data entry and timely submission of orders.
- Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.
Warehouse Associate
Amazon
06.2020 - 01.2021
- Improved warehouse efficiency by streamlining inventory management processes.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Education
Communications
UNCC
Charlotte, NCHigh School Diploma -
Northwest Cabarrus High School
Concord, NC 06.2020
Skills
- Office Management
- Technical Support
- Data Entry
- Customer and Client Relations
- Service-Oriented Mindset
- Time Management
- Data Inputting
Timeline
Order Writer
Whole Foods Market
05.2022 - 12.2022
Warehouse Associate
Amazon
06.2020 - 01.2021
Receptionist and Floor Manager
E.B. Hair Studio
10.2019 - Current
Communications
UNCC
High School Diploma -
Northwest Cabarrus High School