Summary
Overview
Work History
Education
Skills
Timeline
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Laura Bradford

Concord

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Receptionist and Floor Manager

E.B. Hair Studio
10.2019 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

Order Writer

Whole Foods Market
05.2022 - 12.2022
  • Enhanced order accuracy by meticulously reviewing and verifying customer information and product specifications.
  • Streamlined the order writing process for increased efficiency through effective communication with sales representatives and clients.
  • Reduced processing time with diligent attention to detail, ensuring accurate data entry and timely submission of orders.
  • Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.

Warehouse Associate

Amazon
06.2020 - 01.2021
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

Education

Communications

UNCC
Charlotte, NC

High School Diploma -

Northwest Cabarrus High School
Concord, NC
06.2020

Skills

  • Office Management
  • Technical Support
  • Data Entry
  • Customer and Client Relations
  • Service-Oriented Mindset
  • Time Management
  • Data Inputting

Timeline

Order Writer

Whole Foods Market
05.2022 - 12.2022

Warehouse Associate

Amazon
06.2020 - 01.2021

Receptionist and Floor Manager

E.B. Hair Studio
10.2019 - Current

Communications

UNCC

High School Diploma -

Northwest Cabarrus High School

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Laura Bradford