Latrisha Greene
Greensboro
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Knowledgeable in cleaning and maintenance, as well as event setup. Understands health and safety protocols as it relates to cleanliness.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
School Custodian
Guilford County Schools
Greensboro
11.2024 - Current
- Maintained cleanliness of classrooms, hallways, and restrooms daily.
- Operated cleaning equipment and tools effectively and safely.
- Assisted in setup for school events and activities as needed.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Responded quickly to emergency situations such as fires or spills involving hazardous materials.
Sales Associate
Kohls Department Store
Greensboro
10.2023 - Current
- Addressed customer inquiries and resolved concerns promptly.
- Trained new associates on store policies and procedures thoroughly.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Unloaded freight trucks efficiently to ensure timely product availability.
- Sorted and organized incoming shipments for easy inventory management.
- Processed credit card applications efficiently while adhering to compliance guidelines.
- Resolved customer inquiries and complaints with professionalism and empathy.
Cashier/Customer Service
Food Lion
Greensboro
09.2021 - 03.2023
- Processed customer transactions efficiently at checkout lanes.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Handled customer complaints professionally and resolved issues promptly.
- Promoted loyalty programs to enhance customer engagement.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
Food Lion
Durham
08.2018 - 09.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Northern Guilford High School
Greensboro, NCSome College (No Degree) - Social Work
University of North Carolina At Charlotte
Charlotte, NCSkills
- Event setup assistance
- Time management
- Team collaboration
- Customer service
- Sanitation procedures
- Attention to detail
- Communication skills
- Training new staff
- Cleaning and sanitizing
- Listening skills
- Money handling
- Adapt to diverse groups
- Store opening and closing
- Problem-solving skills
Certification
- Microsoft Word Certification
- Microsoft Excel Certification
Accomplishments
- North Carolina College/ UNC Endorsement
- North Carolina Career Endorsement
- North Carolina Academic Scholar
Timeline
School Custodian
Guilford County Schools
11.2024 - Current
Sales Associate
Kohls Department Store
10.2023 - Current
Cashier/Customer Service
Food Lion
09.2021 - 03.2023
Cashier
Food Lion
08.2018 - 09.2020
Northern Guilford High School
Some College (No Degree) - Social Work
University of North Carolina At Charlotte