LATONYA C. HAIZLIP
Winston-Salem
Summary
Compassionate and results-driven Care Management Specialist with over 17 years of experience in the human services field, specializing in supporting individuals with mental health and substance use disorders. Proven expertise in developing and implementing comprehensive care plans, providing case management, and fostering recovery through peer support and individualized services. Skilled at working with diverse populations, including unhoused individuals, to connect them with essential resources and services that enhance their quality of life. Committed to reducing recidivism, improving mental health, and enhancing community integration. Passionate about advocacy, empowerment, and holistic support in promoting overall well-being.
Overview
17
17
years of professional experience
Work History
Care Management Specialist
Forsyth County Behavioral Health Services
Winston-Salem
10.2017 - Current
- Assessed potential program participants for program eligibility, utilizing a mental health and substance use screening tool to ensure alignment with program criteria
- Collaborated with individuals re-entering the community from the criminal justice system, crafting individualized transition plans and establishing clear, measurable goals to support their successful reintegration
- Managed and maintained comprehensive reports to document the provision of supportive services
- Provided vital assistance to program participants in securing both temporary and permanent housing, facilitating stability and community reintegration
- Maintained open and effective communication with other members of the treatment team to ensure the holistic success of program participants
- Collaborated with the Program Director to establish and facilitate a meeting with the Housing Authority of Winston-Salem to explore housing preferences for the organization's participants
BIPOC, BIPOC Project Co-Lead (Contractor)
Hope To Thrive
Winston-Salem
04.2023 - 11.2023
- Spearheaded the data collection, transcription, and translation efforts crucial for shaping the strategic plan
- Coordinated and streamlined logistics to ensure the success of sub-committee meetings
- Designed and developed professional presentation materials and strategic plan templates for improved planning and communication
- Created and managed project website, enhancing accessibility and collaboration
- Functioned as the primary point of contact for BIPOC organizations involved in the project, fostering strong relationships and collaboration
- Excelled as a meeting co-facilitator, actively contributing to discussions, and delivering comprehensive sub-committee reports
SSVF Case Manager
The Salvation Army
Winston-Salem
05.2017 - 10.2017
- Conducted thorough screening of potential program participants to determine their eligibility, adhering to VA-approved policies and procedures
- Orchestrated and executed outreach initiatives aimed at identifying and assisting homeless or at-risk-of-homelessness veterans
- Collaborated closely with the local VA, shelters, treatment centers, and other community providers specializing in veterans' needs
- Delivered comprehensive housing support and wraparound services, facilitating access to a wide range of VA and mainstream resources
- Actively traveled to housing sites to provide assistance to individuals in the program, closely monitoring their progress, and addressing any health, behavioral, or life skills challenges that arose
- Maintained meticulous records of documentation and assessments in the HMIS (Homeless Management Information System)
HMIS Agency Administrator
The Salvation Army
Winston-Salem
05.2017 - 10.2017
- Conducted systems training sessions for all HMIS users within the agency
- Identified and reported any database issues to the local System Administrator for prompt resolution
- Oversaw and maintained the agency's HMIS system, implementing system-wide data quality control measures
- Proactively identified and resolved data errors, configured settings, and generated reports as needed
- Collaborated with partner organizations and funders to coordinate and produce reports that aligned with their specific data requirements
- Addressed technical assistance requests from staff members, providing prompt and effective support
- Actively participated in local HMIS user meetings to stay informed about system updates and best practices.
Housing Stabilization Specialist
The Salvation Army
Winston-Salem
09.2008 - 05.2017
- Initiated client assessments to create personalized service action plans and facilitate appropriate service referrals
- Facilitated clients in completing lease agreements and obtaining essential documents, such as identification and social security cards, as required by leasing agents
- Maintained accurate and comprehensive records, statistics, and documentation of services provided to clients
- Actively participated in treatment team meetings alongside other service provider staff to track each client's progress effectively
- Skillfully negotiated with landlords and collaborated with various service providers to ensure stable housing for clients
- Maintained data records and assessments in an HMIS (Homeless Management Information System)
Education
MBA - Business Administration
Quantic School of Business & Technology
Washington, DC04-2026
Bachelor of Arts - Criminal Justice, Sociology
HIGH POINT UNIVERSITY
High PointSkills
- Program promotion & outreach
- Problem resolution & decision making
- Social and cultural competence
- Strategic action plan development
- Crisis intervention planning
Accomplishments
18 Springs- Governing Council Member 10/2022-Present
Wake Forest University Office of Civic & Community Engagement- Nonprofit Essentials Program 8/2022-6/2023
Hands on Northwest- Women Emerging Leaders- 8/2022-6/2023
Timeline
BIPOC, BIPOC Project Co-Lead (Contractor)
Hope To Thrive
04.2023 - 11.2023
Care Management Specialist
Forsyth County Behavioral Health Services
10.2017 - Current
SSVF Case Manager
The Salvation Army
05.2017 - 10.2017
HMIS Agency Administrator
The Salvation Army
05.2017 - 10.2017
Housing Stabilization Specialist
The Salvation Army
09.2008 - 05.2017
MBA - Business Administration
Quantic School of Business & Technology
Bachelor of Arts - Criminal Justice, Sociology
HIGH POINT UNIVERSITY
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