Latonya Moore
TARBORO
Summary
Experienced sales and store leader with a strong background in customer service, team training, and operational support. Skilled in resolving issues, managing busy shifts, and keeping inventory, reports, and displays accurate and organized. Focused on dependable service, teamwork, and efficient store performance.
Overview
9
9
years of professional experience
Work History
Sales Associate
Eastern Petroleum
Tarboro, NC
06.2023 - Current
- Assisted customers with fuel, convenience store, and product inquiries using professional service standards.
- Processed point-of-sale transactions accurately, balancing cash drawers and resolving payment discrepancies.
- Restocked merchandise, maintained product displays, and organized high-turnover inventory for easy access.
- Monitored store cleanliness, fueling area conditions, and safety requirements throughout daily operations.
- Resolved customer concerns quickly, supporting smooth checkout flow and consistent store operations.
- Trained new associates on register procedures, customer service expectations, and store policies.
- Reconciled daily sales reports and supported inventory counts to maintain accurate records.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
HBA Manager
Piggly Wiggly
Tarboro, NC
03.2018 - 02.2022
- Monitored inventory levels, ordering, and stock rotation to reduce out-of-stock conditions.
- Resolved customer concerns promptly, preserving satisfaction and repeat business.
- Coordinated vendor deliveries, pricing updates, and promotional display execution.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
GED -
Edgecombe Community College
Tarboro, NC10-2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multitasking ability
- Reliable and punctual
Timeline
Sales Associate
Eastern Petroleum
06.2023 - Current
HBA Manager
Piggly Wiggly
03.2018 - 02.2022
GED -
Edgecombe Community College