Latoine Stevenson
Charlotte
Summary
Dependable Warehouse worker with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Catering Assistant
Creative Catering
Charlotte
11.2017 - Current
- Supported chefs in preparing meals for large groups efficiently and on time.
- Prepared food items according to recipes and instructions.
- Communicated effectively with team members to ensure smooth operations during events.
- Maintain cleanliness around serving area
- set up and maintain equipment and event space as needed
- Kept track of inventory levels for all necessary items such as chafing dishes, plates, utensils.
- Ensured proper storage of perishables in walk-in refrigerators, freezers, and dry storage areas.
- Provided excellent customer service by interacting with guests during events.
- Trained new catering assistants in proper procedures and customer service standards.
Food Server
Wrap way
Charlotte
01.2022 - 01.2023
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Informed customers of daily specials and menu changes.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Took food and beverage orders accurately, ensuring special dietary needs were met.
Senior Sales Associate
Seven Eleven
Charlotte
04.2021 - 07.2022
- Organized promotional events such as trade shows and conferences to promote products and services.
- Identified opportunities for process improvement within the sales team.
- Prepared forecasts of future sales volumes using historical data analysis techniques.
- Provided training and mentoring to junior sales associates.
- Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
- Maintained attractive merchandise displays to maximize purchases.
Warehouse Worker
SnapAV
Charlotte
09.2019 - 03.2020
- Followed established guidelines for picking orders accurately.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Provided assistance in loading and unloading containers from ships and trains.
- Ensured safety protocols were followed at all times while operating machinery.
- Transported goods to designated areas within the warehouse facility.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Staged and sorted multiple types of products for loading.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Education
West Charlotte High School
Charlotte, NCSkills
- Meal preparation
- Inventory management
- Equipment maintenance
- Food safety compliance
- Order picking
- Equipment operation
- Pallet jack handling
- Heavy lifting
- Pallet jacks
- Forklift operations
- Loading and unloading
Certification
- Forklifts
Timeline
Food Server
Wrap way
01.2022 - 01.2023
Senior Sales Associate
Seven Eleven
04.2021 - 07.2022
Warehouse Worker
SnapAV
09.2019 - 03.2020
Catering Assistant
Creative Catering
11.2017 - Current
West Charlotte High School