Latifa Matthews

• Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations
• Fostered positive employee relationships through communication, training and development coaching
• Solved problems, handled escalated issues and mitigated risks
• Delegated work assignments and prioritized tasks
• Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth
• Drive staff performance by creating positive work atmosphere
• Remained calm and professional in stressful circumstances and when dealing with unhappy

employees, effectively diffusing situations

• Applied continuous improvement daily
• Communicated ways to boost productivity, improve quality and reduce costs
• Conduct cycle counts and adjustments in desired areas.
• Strong knowledge of Microsoft, Excel and word.

• Performed cycle counts and inventory control to accurately track product levels.
• Supported production goals, ensuring that all necessary materials were available when needed on manufacturing floor.
• Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
• Managed inventory levels with precision, performing regular audits and adjusting as necessary.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Maintained clean, orderly work environment free of hazards.

• Established culture of friendly competition, maintaining top morale and motivating individuals to surpass goals
• Engaged and motivated team of 10+ sales representatives to achieve individual and store goals
• Developed and implemented strategic merchandising plans to boost revenues and reduce expenditures while maintaining payroll within budget
• Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs
• Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
• Organized and updated schedules to optimize coverage for expected customer demands
• Taught junior employee’s proactive strategies to meet operational and sales goals
• Demonstrated knowledge of audit and compliance standards.