Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latiea Walker

Fayetteville

Summary

Adaptable and detail-oriented professional with a diverse background spanning customer service, behavioral health, and industrial quality inspection. Proven ability to thrive in fast-paced environments while maintaining accuracy, professionalism, and a positive attitude. Experienced in delivering high-quality service to clients and customers, implementing evidence-based therapeutic interventions, and ensuring strict compliance with technical and safety standards. A strong communicator and collaborative team member with a passion for problem-solving, continuous improvement, and exceeding expectations across multiple industries.

Overview

3
3
years of professional experience
1
1
Certification

Work History

RBT

Speech Connections
05.2025 - Current
  • Implemented individualized behavior intervention plans (BIPs) under the supervision of a Board Certified Behavior Analyst (BCBA).
  • Collected and recorded accurate data on client behavior and skill acquisition using digital and paper-based systems.
  • Provided 1:1 direct therapy to clients with Autism Spectrum Disorder (ASD) and other developmental disorders.
  • Assisted clients in developing communication, social, academic, and daily living skills using evidence-based ABA techniques.
  • Used positive reinforcement and prompting strategies to reduce maladaptive behaviors and increase desired behaviors.
  • Maintained a safe, supportive, and structured learning environment during all sessions.
  • Participated in regular supervision meetings and ongoing training to ensure fidelity of implementation.
  • Communicated effectively with families and caregivers regarding session updates and progress reports.
  • Adapted teaching strategies in real-time to meet the needs of individual learners.
  • Maintained client confidentiality and followed all HIPAA and ethical guidelines per BACB standards

Quality Control Inspector

Caterpillar
10.2023 - 05.2025
  • Conducted quality inspections on finished products to ensure compliance with specifications.
  • Utilized precision measuring tools to assess product dimensions and tolerances.
  • Collaborated with production teams to address quality issues and implement corrective actions.
  • Documented inspection results and maintained accurate records for traceability.
  • Performed detailed inspections of components and finished products to ensure compliance with Caterpillar’s quality standards and engineering specifications.
  • Utilized precision measuring tools such as calipers, micrometers, gauges, and CMMs to verify product dimensions and tolerances.
    Identified and documented non-conformities in materials or workmanship; initiated corrective action processes.
    Interpreted technical drawings, blueprints, and manufacturing instructions to ensure proper part construction and assembly.

Server

Outback Steakhouse
07.2022 - 10.2023
  • Delivered exceptional customer service in a fast-paced, high-volume restaurant environment.
  • Took accurate food and beverage orders using a handheld POS system and ensured timely delivery.
  • Explained menu items and daily specials clearly to guests, including dietary accommodations and allergen awareness.
  • Maintained cleanliness and organization of dining areas according to company standards.
  • Collaborated with kitchen and bar staff to ensure smooth and efficient service flow.
  • Resolved customer complaints professionally and promptly to ensure guest satisfaction.
  • Upsold appetizers, desserts, and premium beverages to boost sales and enhance guest experience.
  • Followed all food safety and sanitation guidelines in compliance with health regulations.
  • Trained new servers on restaurant policies, POS systems, and customer interaction techniques.
  • Managed multiple tables simultaneously while maintaining accuracy, poise, and a positive attitude.

Education

Overhills High
Spring Lake, NC

Skills

  • Data collection
  • Social skills development
  • Incidental teaching
  • Reinforcement strategies
  • Strong verbal and interpersonal communication
  • Active listening and empathy
    Conflict resolution and problem-solving
    Customer satisfaction and relationship building
    Clear documentation and reporting
  • Managing multiple responsibilities in fast-paced environments
  • Prioritizing tasks under pressure
    Efficient time tracking and documentation
    Adapting to shifting priorities or client needs
  • Working closely with supervisors, coworkers, and interdisciplinary teams
    Providing and receiving constructive feedback
    Supporting training and onboarding of new team members
    Flexibility in cross-functional roles

Certification

  • Rbt Certified
  • CPR certified
  • Certificate Of Completion Medication Technician

Timeline

RBT

Speech Connections
05.2025 - Current

Quality Control Inspector

Caterpillar
10.2023 - 05.2025

Server

Outback Steakhouse
07.2022 - 10.2023

Overhills High

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Latiea Walker