Laticia Palmore-Ruff
Durham
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Retail Merchandiser
L & R Distributor
10.2023 - Current
- Executed product displays per corporate guidelines to ensure brand consistency.
- Organized product displays to enhance visual appeal and drive customer engagement.
- Conducted regular store inspections to verify proper stocking and product display.
- Utilized company mobile technology to streamline operational tasks.
- Maintained a clean and organized retail environment to enhance shopping experience.
Retail Merchandiser
Crossmark Merchandising
06.2021 - 04.2023
- Organized product displays to maximize visual appeal and align with corporate guidelines.
- Displayed promotional materials including signs and banners to increase customer engagement.
- Placed prices and descriptive signage to clarify product offerings and attract customer attention.
Team Member
Dickies BBQ Pit
07.2020 - 05.2021
- Prepared and served a variety of BBQ dishes to customers.
- Ensured cleanliness and organization of kitchen and dining areas to create a welcoming environment.
- Collaborated with team members to ensure efficient service delivery.
- Interacted with customers to enhance their dining experiences and satisfaction.
- Operated kitchen equipment safely and effectively during meal preparation.
- Trained new staff on food preparation and safety protocols.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Resolved customer service inquiries and complaints promptly to maintain high service standards.
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Work Study Student
South College
07.2017 - 06.2019
- Assisted in organizing student registration events and information sessions, enhancing participant engagement.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Managed copying, sorting, and filing of office records to maintain accurate documentation.
- Developed organizational filing systems for confidential customer records and reports.
Education
Bachelor of Science - Business Administration
South College Asheville
Asheville, NC06-2019
Skills
- Visual merchandising
- Product display organization
- Stock management
- Mobile technology utilization
- Promotional material placement
- Customer relationship management
- Staff training
- Conflict resolution
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Organizational skills
- Office administration
- Task delegation
- Customer engagement
- Payment verification
- Reliable and responsible
- Business administration
- Multitasking
Timeline
Retail Merchandiser
L & R Distributor
10.2023 - Current
Retail Merchandiser
Crossmark Merchandising
06.2021 - 04.2023
Team Member
Dickies BBQ Pit
07.2020 - 05.2021
Work Study Student
South College
07.2017 - 06.2019
Bachelor of Science - Business Administration
South College Asheville