Latesha Bryant
Lumberton
Summary
Seasoned Account Executive bringing valuable experience in managing and growing key accounts, consistently meeting sales goals, and fostering client relationships. Strong communication, negotiation, and problem-solving skills paired with ability to develop strategic business plans. Demonstrated success in driving revenue growth and improving customer satisfaction rates in previous roles.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
7
7
years of professional experience
Work History
Account Executive
Lakewood Media Group
Fayetteville
02.2025 - Current
- Attended monthly sales meetings and quarterly sales trainings
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Developed and maintained strong working relationships with professionals within assigned territory
- Set and achieved company defined sales goals
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
Administrative Assistant II
Adult Correction
Lumberton
03.2024 - 02.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Maintained inventory of office supplies and placed orders
- Maintained Inmates grievances
- Fingerprints on inmates who are being released or who have been to court and sentence a new release date
- Maintained inmates medical records for their medical trips
Accountant Intern
HealthEdge
Lumberton
08.2024 - 10.2024
- Posted financial data in Excel spreadsheets and managed inventory.
- Researched tax laws, regulations, and best practices to ensure accurate filing of taxes.
- Participated in meetings to discuss projects and client needs related to accounting services.
- Assisted with accounts payable and receivable activities such as invoice processing and payment distribution.
- Processed payroll for employees in accordance with state regulations.
- Reduced audit fees by bringing audit processes in-house.
Income Maintenance Caseworker
Department Of Social Services
Lumberton
09.2022 - 02.2024
- Gathered information via telephone, mail or in person from clients applying for assistance
- Operated computer and imaging equipment to retrieve and enter data into electronic case records
- Made referrals to appropriate services
- Determined if applicants met eligibility for public assistance programs
Recruiter/ Administrative Assistant
Dec9
Lumberton
02.2022 - 08.2022
- Obtained background check data on characters, financial statuses and personal histories
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
- Operated and maintained applicant tracking and candidate management systems
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Verified applicant references and employment details
Administrative Assistant
Two Hawk Employment Services
Lumberton
10.2021 - 12.2021
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
Call Center Representative
Hire Scene
Lumberton
03.2021 - 10.2021
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Answered average of 30 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges
Administrative Assistant
Two Hawk Employment Services
Lumberton
09.2020 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Scheduled office meetings and client appointments for staff teams
- Handled client correspondence and tracked records to foster office efficiency
Patient Access Representative
Express Employment
Fayetteville
01.2018 - 07.2020
- Reviewed daily care slips for doctors
- Secured patient information and confidential medical records in compliance with privacy rule standards to protect patient's privacy
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
- Schedule appointments
Education
Bachelor Of Business Administration - Finance
University of North Carolina At Pembroke
Pembroke, NC12.2024
Associate Of Business Administration -
Robeson Community College
Lumberton, NC08.2019
Diploma -
Lumberton Senior High School
Lumberton, NC06.2016
Skills
- Customer service experience
- Multitasking
- Verbal and written communication
- Reliability
- Maintains confidentiality
- Personal service background
- Client assessment
- Reporting
- Interviewing techniques
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Flexibility
- Computer Proficiency
- Documentation skills
- Team building
- Professionalism
- Public Speaking
- Sales presentation
- Customer relationships
- Goals and performance
Timeline
Account Executive
Lakewood Media Group
02.2025 - Current
Accountant Intern
HealthEdge
08.2024 - 10.2024
Administrative Assistant II
Adult Correction
03.2024 - 02.2025
Income Maintenance Caseworker
Department Of Social Services
09.2022 - 02.2024
Recruiter/ Administrative Assistant
Dec9
02.2022 - 08.2022
Administrative Assistant
Two Hawk Employment Services
10.2021 - 12.2021
Call Center Representative
Hire Scene
03.2021 - 10.2021
Administrative Assistant
Two Hawk Employment Services
09.2020 - 12.2020
Patient Access Representative
Express Employment
01.2018 - 07.2020
Bachelor Of Business Administration - Finance
University of North Carolina At Pembroke
Associate Of Business Administration -
Robeson Community College
Diploma -
Lumberton Senior High School