Latesha Armstead

• Enhanced customer satisfaction through exceptional service, product knowledge, and personalized attention.
• Improved overall efficiency in store operations by identifying areas for improvement and implementing necessary changes.
• Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.
• Effectively delegated tasks amongst employees, ensuring a balanced workload and maximizing productivity.
• Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
• Implemented creative visual merchandising displays that attracted customers'' attention and promoted sales growth.
• Led team meetings regularly to review sales goals/targets as well as track individual progress towards said objectives.
• Promoted a positive work environment with clear communication, teamwork, and professional development opportunities for staff members.
• Streamlined store operations by effectively managing merchandise inventory and optimizing floor layouts.
• Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Enhanced customer satisfaction through exceptional service, product knowledge, and personalized attention.
• Improved overall efficiency in store operations by identifying areas for improvement and implementing necessary changes.
• Led team meetings regularly to review sales goals/targets as well as track individual progress towards said objectives.
• Promoted a positive work environment with clear communication, teamwork, and professional development opportunities for staff members.
• Streamlined store operations by effectively managing merchandise inventory and optimizing floor layouts.
• Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.

Stand up for 12hrs catching the towels off the line and making sure they had no stains.