Latasha Adkins
Mount Airy
Summary
Accomplished Shift Lead at Walgreens, adept in productivity monitoring and conflict resolution, significantly enhanced team performance and customer satisfaction. Expert in coaching and mentoring, with a proven track record in optimizing operational efficiency and leading by example. Skilled in inventory management, showcasing a commitment to excellence and leadership in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Shift Lead
Walgreens
08.2020 - Current
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Completed store opening and closing procedures and balanced tills.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
Caretaker
Ridgecrest Retirement and Health Care
09.2017 - 08.2020
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Encouraged elderly to engage in people-centered activities and participate in community.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
Housekeeper
Primland Resort
07.2016 - 09.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
North Surry Highschool
Mount Airy, NC05-2017
Skills
- Production leadership
- Productivity monitoring
- Shift leadership
- Scheduling expertise
- Coaching and mentoring
- Inventory management
- Conflict resolution
- Work delegation
- Performance improvement
- Conflict management
- Loss prevention
- Staff supervision
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementHealthcare benefitsTimeline
Shift Lead
Walgreens
08.2020 - Current
Caretaker
Ridgecrest Retirement and Health Care
09.2017 - 08.2020
Housekeeper
Primland Resort
07.2016 - 09.2017
High School Diploma -
North Surry Highschool
Similar Profiles
Caliph SpauldingCaliph Spaulding
Store Manager at WalgreensStore Manager at Walgreens
Aurora BarreraAurora Barrera
Assistant Store Manager at WalgreensAssistant Store Manager at Walgreens
Kyle SwiergoszKyle Swiergosz
Warehouse Associate at WalgreensWarehouse Associate at Walgreens