Larry Williams
Shelby
Summary
Ambitious, career-focused job seeker, eager to obtain an entry-level Cybersecurity Analyst position to help launch career while achieving company goals. Recent completed a Google Cybersecurity certificate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Field Technician
Spectrum /charter Communication
3140 West Arrow Rd
10.2024 - Current
- Utilized safety practices with no complaints or accidents.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Collaborated with other field technicians to resolve complex technical issues.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Delivered high-quality work by diligently following standard operating procedures.
- completed progressions to tech 5 with in 9 month
- completed business training in September of 2025
- Mentoring 101 Certification for Ncti on October 2025
Field Trainer
Geek Squad - Best Buy
Gastonia, NC
06.2012 - 06.2023
- Developed and delivered comprehensive training programs for field personnel to enhance skills and knowledge.
- Assessed training needs and created tailored instructional materials to improve team performance.
- Facilitated on-site training sessions, ensuring consistent delivery of company standards and procedures.
- Monitored trainee progress, providing ongoing feedback and support to foster professional growth.
- Collaborated with management to refine training strategies based on employee performance evaluations.
- Led cross-functional workshops to promote knowledge sharing and enhance operational efficiency across teams.
- Streamlined onboarding process for new employees, reducing time to full productivity.
- Evaluated employee progress and provided constructive feedback to ensure long-term success.
- Collaborated with management to identify specific training needs and develop targeted programs.
Lead Technician
Geek Squad - Best Buy
Gastonia, NC
03.2010 - 05.2012
- Oversaw daily operations and ensured compliance with protocols.
- Trained and mentored junior technicians on equipment maintenance procedures.
- Streamlined workflow processes to enhance efficiency in service delivery.
- Conducted regular inspections and troubleshooting on technical systems.
- Collaborated with cross-functional teams to improve technical support strategies.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Double Agent Installer
Geek Squad - Best Buy
Gastonia, NC
10.2004 - 03.2010
- Approached customers and started engaging conversations through use of effective interpersonal and people skills.
- Recommended merchandise to customers based on needs and preferences.
- Installed equipment and show client how use control the product.
- Setup and programmed control though remotes and IoT device.
- Network set ups thought router, wireless access point and mesh networks.
- Wireruns, cable runs, finishing connections
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Education
Some College (No Degree) - Business Administration And Management
Gaston College
HVAC Program - HVAC Installation and Repair
Cleveland Community College
06.2010
Skills
- Building Partnerships
- Career Development
- Attention to Detail
- Client Relationship Building
- Software Deployment
- Cybersecurity Frameworks
- Critical Thinking Skills
- Programming language (Python)
- SQL
- Kali-linux
- Troubleshooting and Diagnostics
- Technical Support
- Software Updating
- Hardware Installation
- Network Security Measures
- completed tech 6 within six months of employment
- completed business training
- completed fiber training
- completed mentor Training
- completed multiple projects
Certification
- Cybersecurity, Google - 2023
- IT support, Google - 2023
Education and Training
other,other
Timeline
Field Technician
Spectrum /charter Communication
10.2024 - Current
Field Trainer
Geek Squad - Best Buy
06.2012 - 06.2023
Lead Technician
Geek Squad - Best Buy
03.2010 - 05.2012
Double Agent Installer
Geek Squad - Best Buy
10.2004 - 03.2010
Some College (No Degree) - Business Administration And Management
Gaston College
HVAC Program - HVAC Installation and Repair
Cleveland Community College