Proven assistant manager with expertise in customer service, inventory management, and team leadership. Committed to enhancing customer engagement and streamlining workflows to drive operational efficiency.
Overview
50
50
years of professional experience
Work History
Assistant Manager
Roses
Greenville
07.2021 - Current
Assisted in managing daily store operations and customer service initiatives.
Supported sales team by training new employees on store policies and procedures.
Oversaw inventory management, ensuring stock levels met customer demand.
Implemented visual merchandising standards to enhance product displays and customer engagement.
Facilitated communication between management and staff to improve workflow efficiency.
Handled escalated customer concerns, ensuring timely resolution and satisfaction.
Managed customer service inquiries and complaints in a timely manner.
warehouse manager
V.I.E.W
Fife
07.2012 - 07.2019
Managed daily warehouse operations and ensured adherence to safety protocols.
Supervised a team of warehouse staff and coordinated task assignments.
Implemented inventory management systems to optimize stock levels and accuracy.
Trained new employees on operational procedures and equipment usage.
Conducted regular audits to maintain organization and cleanliness in the warehouse.
Collaborated with shipping and receiving teams to streamline logistics processes.
Developed efficient workflows to improve order fulfillment and processing times.
Generated warehouse shipping documents, packing lists and invoices.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Assistant Manager
kmart
Puyallup
09.1997 - 08.2004
Assisted in managing daily store operations and customer service initiatives.
Supported sales team by training new employees on store policies and procedures.
Ensured compliance with safety regulations and company policies.
Oversaw inventory management, ensuring stock levels met customer demand.
Implemented visual merchandising standards to enhance product displays and customer engagement.
Army reserves
United States Army Reserve
Lakewood
06.1986 - 06.1995
Managed supply chain processes for efficient inventory control and distribution.
Coordinated procurement activities to ensure timely acquisition of materials.
Analyzed inventory levels to forecast needs and prevent stockouts.
Implemented best practices for warehouse organization and storage solutions.
Evaluated supplier performance to maintain quality standards in deliveries.
Warehouse Supply Specialist
Unites States Army
Tacoma
09.1975 - 06.1986
Managed inventory organization and storage for efficient warehouse operations.
Operated forklifts and pallet jacks to move supplies safely across the facility.
Maintained accurate records of stock levels and order fulfillment activities.
Coordinated with suppliers to schedule timely deliveries of essential materials.
Organized and stored items in warehouse using pallet jacks and hand trucks.
Inspected incoming shipments for quality assurance and compliance with customer orders.