Larry Phelps
Siler City
Summary
Results-driven Chief Operating Officer/Senior Leader with a proven track record in strategic planning, operational management, and profitability enhancement. Expertise in leading high-performing teams. Skilled in leadership development, continuous improvement initiatives, and effective communication. Committed to aligning organizational goals with strategic planning to achieve measurable results. Skilled at creating followership, motivation, inspiration, loyalty, commitment, excellence, and execution.
Overview
28
28
years of professional experience
Work History
Chief Operating Officer
Parks Managment Company - Parks Automotove Group
Winston-Salem
08.2021 - 01.2026
- Lead daily operations to align with company goals and objectives.
- Facilitated strategic planning sessions to prioritize organizational initiatives effectively.
- Developed short- and long-term strategies to enhance growth and profitability.
- Led efforts in staff recruitment, training, and development to build high-performing teams.
- Established key performance indicators to measure operational success.
- Collaborated with senior leadership on critical organizational objectives and initiatives.
- Supported CEO with operational insights and strategic decision-making.
- Create, implement, and lead shared services, and organizational infrastructure.
- Monitored market trends to guide strategic operational adjustments.
- Established policies that promote company culture and vision through proper communication channels.
- Implemented effective solutions to resolve operational problems and mitigate operational risks.
- Drove performance measures for the operation, including a focus on continuous improvement.
- Identified new business opportunities through market research analysis.
- Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
- Negotiated contracts with vendors and suppliers for goods or services, and instilled high accountability for scope of services.
- Hired, trained, evaluated, and retained high-performing, effective teams embodying organizational culture.
- Led the leaders to develop high-performing teams, and deliver on ambitious goals and objectives.
- Maintained productive relationships and communication channels across organization.
- Provided guidance and support for problem solving efforts.
Executive Manager / General Manager
Parks Chevrolet
06.2018 - 08.2021
- Optimized P&L management to drive profitability across business units.
- Led daily operations, enhancing dealership functionality and performance.
- Streamlined interdepartmental communication, boosting workflow efficiency and collaboration.
- Managed inventory systems to maintain optimal stock levels and organization.
- Coordinated marketing initiatives to effectively promote dealership services and events.
- Oversaw customer service processes, increasing client satisfaction and retention rates.
- Analyzed sales data to identify trends for informed strategic decision-making.
- Conducted regular meetings with department heads to assess progress on strategic objectives.
Executive General Manager
Hendrick Automotive Group / Southpoint Automall
08.2011 - 05.2018
- Multi-franchise and rooftop leadership, management, and optimization.
- Optimized P&L management to drive profitability across business units.
- Led daily operations, enhancing dealership functionality and performance.
- Streamlined interdepartmental communication, boosting workflow efficiency and collaboration.
- Managed inventory systems to maintain optimal stock levels and organization.
- Coordinated marketing initiatives to effectively promote dealership services and events.
- Oversaw customer service processes, increasing client satisfaction and retention rates.
- Analyzed sales data to identify trends for informed strategic decision-making.
- Conducted regular meetings with department heads to assess progress on strategic objectives.
GSM / GM
Greenway Automotive Group - Multi-location/franchi
01.2008 - 07.2011
- Directed daily operations for multiple automotive retail locations and franchises.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- P&L management and optimization.
- Managed and optimized OEM relationships.
Sales/F&I/Sls Mgr/UCD/NCD/GSM
Bill Heard Enterprises
02.1998 - 01.2008
- Learned, became masterful, and executed high-performance results in each position.
- Worked from entry-level Sales Consultant through each of the positions to GSM.
Education
NADA Dealer Academy
AFIP Certification
HR Training and Certification
Hendrick Leadership Academy
OEM Training And Certifications
Variable, Fixed, Accounting, HR, Shared Services
Skills
- Strategic planning and execution
- Financial oversight and forecasting
- Performance measurement and accountability
- Organizational development
- Talent acquisition and retention
- Executive leadership
- Business development
- Effective communication skills
- Leadership development
- Change management strategies
- Acquisition integration processes
- Continuous improvement initiatives
- Performance benchmarking
Accomplishments
Multiple OEM Top Honors
Timeline
Chief Operating Officer
Parks Managment Company - Parks Automotove Group
08.2021 - 01.2026
Executive Manager / General Manager
Parks Chevrolet
06.2018 - 08.2021
Executive General Manager
Hendrick Automotive Group / Southpoint Automall
08.2011 - 05.2018
GSM / GM
Greenway Automotive Group - Multi-location/franchi
01.2008 - 07.2011
Sales/F&I/Sls Mgr/UCD/NCD/GSM
Bill Heard Enterprises
02.1998 - 01.2008
NADA Dealer Academy
AFIP Certification
HR Training and Certification
Hendrick Leadership Academy
OEM Training And Certifications
Variable, Fixed, Accounting, HR, Shared Services