Results-driven Coal Manager with proven expertise in enhancing operational efficiency and ensuring safety compliance. Skilled in decision-making and logistics management, delivering timely shipping solutions.
Dynamic professional with extensive experience in terminal and shipping operations. Known for implementing process improvements that enhance productivity and reduce costs. Committed to fostering a safe and efficient work environment.
Customer-focused leader with strong team leadership and time management skills. Proven track record in logistics and operational excellence, ready to drive impactful results and optimize service delivery.
Work History
Coal and Marketing Manager
5 Years 7 Months
Riverside Shipping Agency | 2021.03 - Current
Oversaw shipping logistics, ensuring timely delivery of goods to clients.
Developed and implemented process improvements that enhanced operational efficiency.
Coordinated with vendors to negotiate contracts and optimize shipping costs.
Senior Terminal Manager
3 Years 5 Months
Norfolk Southern Railway | 2017.08 - 2021.01
Managed terminal operations to ensure efficient loading and unloading of freight cars.
Oversaw safety compliance and training programs for terminal staff.
Implemented process improvements that enhanced turnaround times for cargo handling.
Coordinated maintenance schedules for equipment to minimize downtime and optimize performance.
Responsible for budget development, tracking, and financial reporting.
Acted as the primary Hearing Officer for all investigations, evaluating evidence and ensuring compliance with policies and procedures.
Senior Piermaster
2 Years 6 Months
Norfolk Southern Railway | 2015.02 - 2017.08
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Managed Piermaster staff, overseeing scheduling, performance, and operational compliance.
Piermaster
9 Years 11 Months
Norfolk Southern Railway | 2007.09 - 2017.08
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Trainmaster
1 Year 1 Month
Norfolk Southern Railway | 2006.08 - 2007.09
Supervised daily train operations, ensuring compliance with safety regulations and company protocols.
Coordinated crew schedules to optimize resource allocation and maintain operational efficiency.
Conductor
2 Years
Norfolk Southern Railway | 2004.08 - 2006.08
Operated freight trains safely and efficiently over designated routes.
Coordinated train schedules to optimize operational efficiency and minimize delays.
Education
High School Diploma
Oscar Frommel Smith High School | Chesapeake, VA | 1990-06
Skills
Customer service
Team leadership
Time management
Decision-making
Accomplishments
Developed strong customer relationships and secured accounts through targeted marketing efforts.
Actively use Microsoft Excel to develop inventory tracking spreadsheets.