Accomplished Director of Operations at Friendly People That Care LLC, adept in strategic planning and operations management, significantly enhancing operational efficiency and productivity. Leveraged financial controls and performance analysis for substantial growth, while fostering a motivating environment for team development. Excelled in building key partnerships, driving a culture of continuous improvement and financial savings.
Overview
14
14
years of professional experience
Work History
Director-of-operations
Friendly People That Care LLC
01.2011 - Current
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Mentored and coached team members to foster productive and engaging work environment.
Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Defined, implemented, and revised operational policies and guidelines.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Education
High School Diploma -
A.L. Brown High School
Kannapolis, NC
06-1989
Skills
Operational efficiency
Operations oversight
Strategic planning
Strategic planning and execution
Quality assurance
Performance analysis
Financial controls implementation
Operations management
Decision-making
Hiring and onboarding
Performance improvements
Employee motivation
Data management
P&L management
Budget control
Performance evaluations
Payroll administration and timekeeping
Financial management
Timeline
Director-of-operations
Friendly People That Care LLC
01.2011 - Current
High School Diploma -
A.L. Brown High School
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