La'Ressa Humphrey-Hayes
Jacksonville
Summary
Dynamic Site Coordinator at Wilmington Health with a proven track record in staff supervision and event logistics. Cultivated a culture of continuous improvement, enhancing team collaboration and safety compliance. Expert in scheduling coordination, ensuring efficient operations while fostering trust through empathetic patient interactions. Committed to excellence in healthcare service delivery.
Overview
2
2
years of professional experience
Work History
Site Coordinator
Wilmington Health
08.2023 - Current
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
Patient Service Representative
Wilmington Health
08.2023 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
Education
Richlands High School
Richlands, NC06-2013
Skills
- Staff supervision
- Staff scheduling
- Scheduling coordination
- Event logistics
Languages
English
Full Professional
Timeline
Site Coordinator
Wilmington Health
08.2023 - Current
Patient Service Representative
Wilmington Health
08.2023 - Current
Education
Richlands High School
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