Lara Turner

• Assisted customers with product selection, ensuring a positive shopping experience.
• Handled cash register operations and processed transactions efficiently.
• Maintained cleanliness and organization of sales floor and product displays.
• Provided knowledgeable support on product features and benefits to customers.

• Developed individualized service plans to address client needs and promote self-sufficiency.
• Coordinated resources and services with community partners to ensure comprehensive support for clients.
• Conducted assessments to evaluate client eligibility for programs and services, ensuring compliance with regulations.
• Facilitated crisis intervention sessions, providing immediate support and stabilization strategies for clients in distress..
• Contacted service providers on a regular basis to

communicate about beneficiaries' health and well-being,

and about identified needs.

• Answered calls for the Adult Services intake line and took Adult Protective Services reports.

• Coordinated care plans for clients, ensuring comprehensive support and resource allocation.
• Assessed client needs through in-depth interviews and evaluations to identify suitable services.
• Developed relationships with community organizations to enhance service delivery and client access.
• Monitored progress of clients, adjusting care plans based on changing circumstances or feedback.
• Prepared extensive and detailed reports and documents for

court, delivered court testimony, and completed necessary

paperwork to submit to the Clerk of Court to finalize

adoptions.

• Conducted recruitment and training for potential foster and

adoptive families.

• Completed licensure process for foster families in

Haywood County, and monitored and maintained their

licenses.

• Provided exceptional customer service to members calling in by phone by resolving inquiries and issues promptly.
• Assisted members in understanding policy options and coverage details, enhancing member satisfaction.
• Processed claims efficiently, ensuring compliance with company guidelines and regulations.
• Collaborated with cross-functional teams to improve service delivery and operational processes.

• Responsible for the direct supervision of a team of five

social workers encompassing three separate program areas.

• Monitored, and maintained records and budgetary

accountability for, three countywide contracts in three

service areas.

• Provided administrative insight, including facilitating and chairing committees and community stakeholder groups.

• Spoke at community events and religious and civic group

meetings concerning the need for foster and adoptive

homes for children

• Oversaw daily operations of the department, ensuring

smooth workflow and timely completion of tasks.

• Coordinated service delivery for children and families to ensure access to health and social resources.
• Conducted comprehensive assessments to identify client needs and develop tailored care plans.
• Facilitated multidisciplinary team meetings to enhance collaboration among service providers.
• Monitored client progress, adjusting care plans as necessary to meet evolving needs.
• Prepared extensive and detailed reports and documents for

court, delivered court testimony, and completed necessary

paperwork to submit to the Clerk of Court to finalize

adoptions.

• Conducted thorough investigations into reports of abuse, neglect, and exploitation of vulnerable children and adults.
• Developed and maintained comprehensive case files to ensure compliance with legal standards and agency policies.
• Collaborated with law enforcement and community agencies to coordinate services for affected individuals.
• Analyzed complex cases to determine risk factors, service needs, and appropriate interventions.