Lara James
Canton
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
13
13
years of professional experience
1988
1988
years of post-secondary education
1
1
Certification
Work History
Crew Trainer
McDonalds
Canton
05.2023 - Current
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations during food preparation and service.
- Assisted management in scheduling shifts and coordinating team activities.
- Monitored crew performance and provided constructive feedback for improvement.
- Collaborated with staff to maintain a clean and organized work environment.
- Supported inventory management by tracking stock levels and assisting with orders.
- Instructed new team members on correct procedures for operations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
Teller II
TD Bank
Waynesville
07.2016 - 03.2020
- Processed customer transactions efficiently and accurately.
- Handled cash and balanced daily cash drawers.
- Provided exceptional customer service to build client relationships.
- Assisted in resolving customer inquiries and issues promptly.
- Educated customers on banking products and services available.
- Maintained compliance with bank policies and regulations consistently.
- Collaborated with team members to enhance branch operations efficiency.
- Supported sales initiatives by promoting additional banking services.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
Line lead
Giles Chemical
Waynesville
04.2013 - 07.2016
- Supervised daily production activities to ensure workflow efficiency.
- Trained new employees on safety protocols and operational procedures.
- Coordinated with team members to maintain equipment and inventory levels.
Education
East Carteret High School
Beaufort, NCSome College (No Degree) - Computer Certification
Haywood Community College
Clyde, NCSkills
- Training new employees
- Food safety compliance
- Customer service standards
- Inventory management
Languages
English
Professional
Certification
- Computer certificatio
- High School Diploma
Websites
Affiliations
- Well rounded with a variation of different trades and skills
References
References available upon request.
Team/Individual player
- I am self motivated and use time management skills
- I work well as a team in brainstorming ideas
Timeline
Crew Trainer
McDonalds
05.2023 - Current
Teller II
TD Bank
07.2016 - 03.2020
Line lead
Giles Chemical
04.2013 - 07.2016
East Carteret High School
Some College (No Degree) - Computer Certification
Haywood Community College