Summary
Overview
Work History
Education
Skills
Affiliations
Research Interests
Teaching Interests
Peer Reviewed Journal Publications
Book Chapter
Peer Reviewed Conference Proceedings
Conference Presentations
Timeline
Generic

Laquanda Leaven Johnson, Ph.D

Greensboro,NC

Summary

Experienced academic professional with a strong background in higher education. Specializes in creating innovative teaching methods for undergraduate and graduate courses. Conducted significant research in transportation, healthcare, and service supply chain fields, involving student researchers and community partners. Skilled at cultivating collaborative experiential learning environments to ensure successful educational outcomes for students. Adaptable to changing academic demands and adept at leading faculty committees to achieve research and accreditation objectives. Contributed to the advancement of the department and college as a whole.

Overview

11
11
years of professional experience

Work History

Associate Professor of Supply Chain Management (Tenured)

North Carolina A&T State University
07.2019 - Current
  • Developed engaging curriculum by integrating contemporary research and pedagogical theories.
  • Designed innovative course materials for improved student engagement.
  • Integrated real-world examples into lessons, making course content more relevant and engaging for students.
  • Mentored students and advised on career paths, degree requirements and post-graduate education options.
  • Mentored new faculty members, offering guidance on effective teaching techniques and classroom management strategies.
  • Utilized various assessment tools to regularly evaluate student progress and adjust instruction accordingly for optimal results.
  • Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
  • Supported multidisciplinary research teams focused on scholarly publication.
  • Served on academic committees, contributing insights and expertise to enhance institutional policies and practices.

Assistant Professor of Supply Chain Management

North Carolina A&T State University
08.2013 - 06.2019
  • Developed engaging course materials by incorporating diverse teaching strategies.
  • Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
  • Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
  • Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
  • Enhanced student research skills by supervising independent studies projects both inside and outside the classroom setting.
  • Strengthened relationships with colleagues by participating in collaborative projects and research endeavors.
  • Used different learning modes and types of technology to engage students in achieving learning outcomes.

Education

Master of Business Administration -

North Carolina State University
Raleigh, NC
05.2022

Ph.D. - Industrial and Systems Engineering

North Carolina A&T State University
Greensboro, NC
05.2013

MS - Industrial and Systems Engineering

North Carolina A&T State University
Greensboro, NC
08.2010

BS - Industrial and Operations Engineering

University of Michigan
Ann Arbor, MI
05.2009

Skills

  • Data Visualization in Tableau
  • Statistical Analysis and Model Development in SPSS
  • Undergraduate and Graduate Course Development
  • Interdisciplinary Research Collaboration
  • Research Proposal Development/Grant Writing
  • Research Expertise in Transportation Equity, Healthcare Access, and Service Oriented Supply Chain Management

Affiliations

  • Decision Sciences Institute (DSI)
  • Transportation Research Board

Research Interests

  • Supply Chain Pedagogical Enhancements through Big Data Integration and Visualization
  • Healthcare System and Service Supply Chain Optimization Using Mathematical and Statistical Models
  • Exploring Strategies to Increase Transportation Access to Improve Healthcare Outcomes
  • Establishing Drone Training Initiatives

Teaching Interests

Strategic Purchasing and Supply Management - Global Supply Chain Design Management - Strategic Logistics Management - Global Logistics and Supply Chain Management - Materials Management - Introduction to Supply Chain Management - Management Science - Project Management - Operations Management - Elementary Statistics

Peer Reviewed Journal Publications

  • Johnson, L. L., Park, A., & Kelly, S. (2024). The effect of instructor communication on affective learning in a supply chain management course. Decision Sciences Journal of Innovative Education, 22(3), 158-169.
  • Malhan, A., Johnson, L. L., & Pavur, R. (2022). Understanding challenges and solutions with systemigrams: Application to electronic medical record systems. Journal of International Technology and Information Management, 30(5), 15-38.
  • Johnson, L. L., & Kelly, S. (2020). Student predispositions as predictors of dissent behaviors in supply chain courses. Decision Sciences Journal of Innovative Education, 18(2), 270-290.
  • Leaven, L., & Qu, X. (2018). A two-stage stochastic programming model for phlebotomist scheduling in hospital laboratories. Health Systems, 7(2), 100-110.
  • Leaven, L., Ahmmad, K., & Peebles, D. (2017). Inventory management applications for healthcare supply chains. International Journal of Supply Chain Management, 6(3), 1-7.
  • Leaven, L., Wang, S., Coley, L., & Udoka, S. (2017). Achieving Optimal Safety Inventory Levels for Oil Companies using the CONWIP Approach. Int. J Sup. Chain. Mgt Vol, 6(4), 1-5.
  • Leaven, L. T. (2016). Predicting Tests Ordered in Hospital Laboratories using Generalized Linear Modeling. Hospital Topics, 94(3-4), 49-55.
  • Leaven, L. T. (2015). Improving hospital laboratory performance: implications for healthcare managers. Hospital topics, 93(2), 19-26.
  • Leaven, L., & Qu, X. (2014). Applying scenario reduction heuristics in stochastic programming for phlebotomist scheduling. Management Science and Engineering, 8(3), 1-4.

Book Chapter

Johnson, L. L., CHAPTER TWENTY: ENHANCING the DELIVERY of QUANTITATIVE BASED SUPPLY CHAIN TOPICS USING COMPUTER MEDIATED COMMUNICATION., Computer-Mediated Communication for Business: Theory to Practice, 205, 2019

Peer Reviewed Conference Proceedings

  • O. Woodham, L. Leaven, Your Doctor is Skilled, but my Doctor is Nice: Investigating the Effects of Doctor Warmth and Clinical Competence on Patient Satisfaction and Loyalty, Proceedings of the Society for Marketing Advances, 2017, Louisville, Kentucky
  • L. Leaven, Reducing Phlebotomist Work Overload in Hospital Laboratories Using a Blood Draw Assignment Model, Proceedings of the Southeast Decision Sciences Institute Conference, 2015, Savannah, Georgia
  • L. Leaven, Improving Hospital Laboratory Performance through Optimal Stage Selection: The Analytic Hierarchy Process Approach, Proceedings of the Southeast Decision Sciences Institute Conference, 2014, Wilmington, North Carolina
  • L. Leaven, X. Qu, Improving Appointment Scheduling Systems in Outpatient Clinics Using a Deterministic Modeling Approach (MILP), Proceedings of the Industrial and Systems Engineering Research Conference, 2011, Reno, Nevada
  • X. Qu, L. Leaven, Y. Peng, J. Shi, N. Kong, A Two-Stage Stochastic Programming Model For Outpatient Appointment Scheduling, Proceedings of the Industrial and Systems Engineering Research Conference, 2011, Reno, Nevada

Conference Presentations

International

  • L. Leaven, S. Wang, L. Coley, S. Udoka, Achieving Optimal Safety Inventory Levels for Oil Companies using the CONWIP Approach, London Business Research Conference Annual Meeting, 2017, London, United Kingdom
  • L. Leaven, Applying Scenario Reduction Heuristics in Stochastic Programming for Phlebotomist Scheduling, Industrial and Systems Engineering Research Conference (ISERC), 2014, Montreal, Canada
  • L. Leaven, An Analytic Hierarchy Process (AHP) Model to Optimize Hemoglobin Laboratories in Healthcare Delivery Systems, Women in Industrial Engineering Academia (WIEA) Conference, 2012, Istanbul, Turkey


Domestic

  • Johnson, L.L, Park, A., Kelly, S., How Instructor Communication Affects Student Affective Learning in Online Supply Chain Courses, Decision Sciences Institute (DSI) Annual Meeting, 2023, Atlanta, GA
  • Brown, W., Kelly, S., Johnson, L.L., Romero, A., Investigating How Technical Acumen and Student Grit Affect the Performance of Students in Online Learning Environments, Information Systems and Computing Academic Professionals (ISCAP) Conference, 2023, Albuquerque, New Mexico
  • Johnson, L.L, Achieving Supply Chain Resilience in the Telecommunications Industry: An Analytic Hierarchy Process (AHP) Model Approach, Southeast Institute for Operations Research and the Management Sciences (SE INFORMS), 2022, Myrtle Beach, SC
  • L. Leaven Johnson, S. Kelly, Student Predispositions as Predictors of Dissent Behaviors in Supply Chain Courses, Decision Sciences Institute (DSI) Annual Meeting, 2018, Chicago, Illinois
  • L. Leaven Johnson, L. Silver Coley, J. Huscroft, Towards a Supply Chain Network Competitive Advantage, Washington Business Research Forum (WBRF), 2018, Washington, DC
  • L. Evans and L. Leaven, Company Strategies for Reverse and Green Logistics with a Sustainability Focus, Transportation Research Board (TRB) Annual Meeting, 2017, Washington, DC
  • L. Leaven, Increasing the Pipeline for Future Women in Transportation Management and Transportation Engineering through Synergizing STEM/Transportation Topics into High School Courses, Women in Transportation Systems (WTS) Annual Meeting, 2017, New York, New York
  • L. Leaven, S. Wang, L. Coley, and S. Udoka, Achieving Optimal Safety Inventory Levels for Oil Companies using the CONWIP Approach, Industrial and Systems Engineering Research Conference (ISERC), 2016, Anaheim, California
  • L. Leaven and X. Qu, A Two-Stage Stochastic Integer Linear Programming Model for Phlebotomist Scheduling in Hospital Laboratories, The Institute for Operations Research and the Management Sciences (INFORMS) Annual Conference, 2014, San Francisco, California
  • L. Leaven and X. Qu, A Two-Stage Stochastic Programming Model for Laboratory Scheduling, INFORMS Annual Conference, 2012, Phoenix, Arizona

Timeline

Associate Professor of Supply Chain Management (Tenured)

North Carolina A&T State University
07.2019 - Current

Assistant Professor of Supply Chain Management

North Carolina A&T State University
08.2013 - 06.2019

Ph.D. - Industrial and Systems Engineering

North Carolina A&T State University

MS - Industrial and Systems Engineering

North Carolina A&T State University

BS - Industrial and Operations Engineering

University of Michigan

Master of Business Administration -

North Carolina State University
Laquanda Leaven Johnson, Ph.D