Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
6
6
years of professional experience
Work History
Passenger Service Agent
Charlotte Douglas Airport
Charlotte
08.2022 - 07.2024
Delivered accurate, timely information to clients, showcasing strong communication skills essential for legal documentation.
Assisted individuals with specialized needs, ensuring compliance with federal accessibility regulations.
Coordinated with departments and security personnel during emergencies, applying problem-solving skills in high-stakes situations.
Lead Sales Associate
Champs Sporting Goods
Charlotte
02.2020 - 05.2022
Delivered clear, accurate information tailored to client needs.
Resolved customer concerns and complaints professionally.
Achieved performance goals consistently through teamwork and product expertise.
Adapted recommendations to diverse individuals, demonstrating crucial cultural awareness for trust-building.
Teacher Assistant
The Learning Experience
Charlotte
11.2018 - 12.2020
Supported lead teachers in planning and implementing structured activities with strong organization and attention to detail.
Guided children through conflict resolution and positive behavior strategies to enhance social skills.
Promoted a safe, inclusive classroom environment, demonstrating commitment to advocacy and ethical responsibility.
Education
Bachelor of Science - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC
08-2025
Skills
Strong Attention to Detail
Analytical/Critical Thinking
Mediation
Interpersonal
Flexibility
Professionalism
Accomplishments
Dean's List 2025
American Criminal Justice Association - Chapter Lambda Alpha Epsilon