La’Neace Harris
Raleigh
Summary
Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Fairfield Property Management
10.2024 - Current
- Managed residents’ concerns minimizing escalation to Community Manager.
- Regularly collaborates with the Maintenance Supervisor on recurring issues and work order updates, ensuring transparent communication with residents.
- Tour and lease apartments as necessary.
- Collect payments with delinquent residents.
- Inspect apartments during move-ins and move outs.
- Managing resident renewals.
- Process initial and annual resident recertification.
- Accurately calculate income and assets to determine rent and rental assistance eligibility.
- Develop procedures for obtaining third-party verifications of income and expenses.
- Prepare lease agreements for new residents and annual renewals.
- Collaborate with the accounting team to resolve compliance-related issues.
- Assist with supervising daily activities of vendors, including janitorial, trash removal, pest control, landscaping & security.
- Responsible for entering invoices.
- Creating and processing purchase orders for property supplies and services.
- Assist in preparing accurate accounting records and reports, including deposit accounting and verifying the accuracy of move-outs.
Resident Service Director
Premier Property Management
07.2023 - 10.2024
- Manage residents’ concerns to the best ability to minimize escalation to Community Manager.
- Regularly collaborates with the Maintenance Supervisor on work orders and make readies.
- Tour and lease apartments as necessary.
- Collecting and recording rent payments, ensuring timely payments, and maintaining accurate financial records.
- Prepared accounting records and reports.
- Inspect apartments during move-ins and move outs.
- Managing resident renewals.
Leasing Consultant
Echelon Property Management
05.2018 - 07.2023
- Consult with prospective renters and current residents
- Ensured available and model apartments are fresh and tidy
- Conduct background, credit checks, and verified references for future tenants
- Assist with record keeping, filing, and bookkeeping
- Prepared leases for review and obtained signatures from management and tenants
- Perform any other related duties as required or assigned
Education
High School -
Goal Academy High School
06.2014
Skills
- Computer/Web literate
- MS Office Suite
- Yardi
- Entrata
- Onesite
- CRM
- Nexus
- Social Networking Tools
- Team building
- Organization
- Customer service
- Strong communication skills
- Tenant issue resolution
- Property tours and inspections
- Telephone and email etiquette
- Fair housing regulations
Communication Skills
Over 6 years of experience in managing business office functions and maintaining a company’s culture and values. An organized extravert and adaptable self-starter. Experienced in implementing and communicating business changes, meeting company objectives, addressing questions and concerns, and assisting customers.
Timeline
Assistant Property Manager
Fairfield Property Management
10.2024 - Current
Resident Service Director
Premier Property Management
07.2023 - 10.2024
Leasing Consultant
Echelon Property Management
05.2018 - 07.2023
High School -
Goal Academy High School
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