LANE MURRAY
Stokesdale
Summary
Results-driven operations professional with 6+ years of experience in logistics, team leadership, and high-volume environments. Proven track record of improving efficiency, coordinating teams, and maintaining strong on-time performance. Known for problem-solving under pressure, optimizing workflows, and delivering consistent operational results.
Overview
8
8
years of professional experience
Work History
Operations Coordinator
FedEx
Winston-Salem, NC
09.2025 - Current
- Coordinate daily operations supporting 30+ drivers, ensuring efficient routing and consistent on-time delivery performance
- Resolve real-time scheduling, routing, and service issues to minimize delays and maintain operational flow
- Monitor shipment accuracy and enforce safety compliance across operations
- Identify workflow improvements that reduce bottlenecks and increase overall productivity
- Track and maintain performance data to support operational reporting and decision-making
Delivery Driver
FedEx
Greensboro, NC
10.2024 - 09.2025
- Completed 100+ time-sensitive deliveries per day while maintaining a high level of on-time performance
- Optimized delivery routes to improve efficiency and meet strict deadlines in a fast-paced environment
- Maintained a clean driving record while adhering to all safety regulations and company standards
- Provided strong customer service by resolving delivery issues quickly and professionally
Team Member
FedEx Office
Greensboro, NC
09.2023 - 10.2024
- Supported daily production and customer service operations in a high-volume environment
- Trained and onboarded new employees on workflow procedures and safety standards
- Processed transactions accurately while maintaining an organized and efficient workspace
Front End Coordinator
HomeGoods
New Bern, NC
07.2022 - 04.2023
- Supervised front-end operations and supported team members during high-traffic periods
- Reduced register discrepancies by improving auditing processes and enforcing accountability
- Handled escalated customer concerns, improving overall customer satisfaction
Team Lead
Walmart
Mooresville, NC
02.2020 - 05.2022
- Led daily operations and coached team members to improve performance and efficiency
- Streamlined workflows to increase productivity and maintain operational standards
- Managed customer service escalations and ensured compliance with company policies
Sales Manager / Sales Consultant
Aaron’s & AT&T
Newport, NC
06.2018 - 02.2020
- Increased sales performance through consultative selling and strong customer engagement
- Trained team members on sales techniques, performance metrics, and customer interaction
- Built long-term customer relationships, contributing to repeat business and revenue growth
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NCSkills
- Operations Coordination
- Logistics Management
- Team Leadership
- Process Improvement
- Route Optimization
- Performance Metrics
- Customer Relations
- Conflict Resolution
- Safety Compliance
Timeline
Operations Coordinator
FedEx
09.2025 - Current
Delivery Driver
FedEx
10.2024 - 09.2025
Team Member
FedEx Office
09.2023 - 10.2024
Front End Coordinator
HomeGoods
07.2022 - 04.2023
Team Lead
Walmart
02.2020 - 05.2022
Sales Manager / Sales Consultant
Aaron’s & AT&T
06.2018 - 02.2020
High School Diploma -
South Mecklenburg High School