Recent graduate with strong customer service skills and proven multitasking abilities. Demonstrates effective time management and adaptability in fast-paced environments. Committed to delivering positive experiences and supporting organizational goals. Seeking entry-level opportunities to contribute to company growth while further developing professional skills.
Overview
2
2
years of professional experience
Work History
Cook
Gemelli's Italian Deli & Bagelry
New Bern
06.2025 - Current
Manage food inventory and ensured proper storage of ingredients.
Maintain cleanliness and organization of kitchen workstations.
Collaborate with team members to ensure timely meal service.
Follow food safety guidelines to maintain health standards.
Operate kitchen equipment, including ovens and mixers safely.
Train new staff on cooking techniques and kitchen procedures.
Clean kitchen equipment, surfaces, utensils and dishes.
Maintain a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Prepare dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Operate ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Wrap, date and label food items in storage for safety and freshness.
Follow established procedures and requirements for safe food handling, storage and service.
Chop, dice and slice vegetables and fruit ahead of rush periods.
Use standardized recipes and other instructions to prepare food.
Maintain safe operations of food prep equipment to reduce complications and retain safety procedures.
Manage portion control using correct utensils during preparation and plating.
Coordinate orders to expedite food from kitchen according to cook time and delivery time.
Retain consistent quality and high accuracy when preparing identical dishes every day.
Coordinate with wait staff to ensure timely delivery of meals to customers.
Monitor stock levels of food items and ordered more when necessary.
Interact with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Adjust seasonings of dishes during cooking process in order to enhance flavors.
Sanitize workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Set up work stations prior to opening to minimize prep time.
Check completed orders for correct quantity and quality.
Operate kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Distribute food to service staff for prompt delivery to customers.
Customer Service | Sales Associate
Wal-Mart
New Bern
08.2023 - 06.2025
Assisted customers with product selection and inquiries.
Maintained cleanliness and organization of sales floor displays.
Processed transactions accurately at the cash register.
Stocked shelves with new merchandise and arranged products attractively.
Collaborated with team members to enhance customer service experience.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Utilized handheld devices for inventory management and product location, enhancing efficiency and customer service.
Assisted customers with self-checkout machines, providing guidance and troubleshooting as needed.
Adhered to safety protocols and guidelines to ensure a safe shopping environment for customers and associates.
Worked closely with department managers to coordinate tasks, share updates, and support store operations.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Assisted customers with product selection.
Built and maintained relationships with peers and upper management to drive team success.
Maintained up-to-date knowledge of store merchandise and policies.
Sold various products by explaining unique features and educating customers on proper application or usage.
Processed transactions using a point-of-sale system.
Adhered to company initiatives and achieved established goals.
Processed returns, exchanges, and refunds in accordance with company policies.
Placed special orders or called other stores to find desired items.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.