Landon Moore
La Grange
Summary
Dynamic and dedicated professional with experience as a 911 Telecommunicator at Wayne County 911, excelling in crisis management and communication. Proven ability to prioritize emergency responses and maintain 100% accuracy in documentation. Strong analytical thinker and dependable team player, committed to providing exceptional public assistance and support in high-pressure situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
North Lenoir Fire & Rescue
12.2023 - Current
- Administered first aid and conducted emergent response management.
- Assessed and repaired fire extinguishers and various fire equipment for stations.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
911 Telecommunicator
Wayne County 911
08.2023 - Current
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Assisted callers in emergency situations with appropriate information and support.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Secretary
La Grange Christian Church
10.2022 - 08.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Diploma
North Lenoir High School
La Grange, NC06-2022
Skills
- Public assistance and support
- Stress tolerance
- Excellent communication
- Goal setting
- Dependable and responsible
- Analytical thinking
- Teamwork
- Problem-solving abilities
- Map reading
Certification
- EMT - Emergency Medical Technician
Timeline
Volunteer Firefighter
North Lenoir Fire & Rescue
12.2023 - Current
911 Telecommunicator
Wayne County 911
08.2023 - Current
Secretary
La Grange Christian Church
10.2022 - 08.2023
Diploma
North Lenoir High School
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