Landon Milligan
Charlotte
Summary
Dynamic Office Services Coordinator at K&L Gates with a proven track record in operations management and partnership cultivation. Successfully implemented project management techniques to enhance team productivity and fostered strong vendor relations. Adept at file management and clear communication, driving impactful outcomes in fast paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Co-Founder
Tri Musical Learning
09.2016 - 01.2020
- Community Impact & Program Development: Led music mentorship initiatives serving over 150 underserved Black and Hispanic youth, creating measurable positive outcomes in educational and personal development through strategic partnerships with community organizations.
- Executive Leadership Development: Cultivated advanced leadership competencies through direct engagement with CEOs and Politicians, applying insights to organizational strategy and operational excellence.
- Volunteer Recruitment & Management: Successfully recruited and retained university student mentors to commit significant unpaid hours to the program, demonstrating exceptional ability to inspire commitment to the TML mission.
- Team Development & Organizational Design: Designed and implemented comprehensive training programs in executive leadership and operations while establishing scalable organizational structures to support program growth.
- Curriculum Innovation & Technology Integration: Developed proprietary music curriculum and online teaching platform with limited resources, demonstrating resourcefulness and innovation in educational program delivery.
- Strategic Partnership Development: Negotiated and secured contracts with established community organizations including the YMCA, building institutional trust to expand program reach and impact.
Golf Cart Attendant
Peninsula Club
01.2019 - 08.2021
- Established positive relationships with patrons, team members and supervisors.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations.
- Established an integrated communication system between bag room staff and cart services to deliver golf bags directly to members upon arrival, eliminating wait times and optimizing the member check in process
Office Services Coordinator
K&L Gates
11.2021 - Current
- Review files and records to obtain information to respond to customer and client requests.
- Maintained current digital and physical filing systems.
- Coordinated equipment, supplies and schedules for office functions.
- Upheld strong vendor relations and sourced new vendors for specific needs.
- Distributed incoming mail from shipments, couriers and postal delivery to 8 departments within organization.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Executed projects and facilitated events for 8 different practice groups and 100 Lawyers and Associates.
Education
Business Administration
Central Piedmont Community College
Charlotte, NC12-2025
Skills
- File management
- Document preparation
- Partnership cultivation
- Operations management
- Sales strategy
- Problem-solving
- Clear communication
- Customer relations
Certification
Certified in Microsoft Word, Powerpoint, and Excel.
Timeline
Office Services Coordinator
K&L Gates
11.2021 - Current
Golf Cart Attendant
Peninsula Club
01.2019 - 08.2021
Co-Founder
Tri Musical Learning
09.2016 - 01.2020
Business Administration
Central Piedmont Community College
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