Lamaas Richmond-Bey
Fayetteville
Summary
Proven Food Service Worker with a track record of excellence at Aramark John Carroll University, adept at multitasking and maintaining high standards of customer service. Demonstrates a strong work ethic and attention to detail, ensuring quality and efficiency in fast-paced environments. Skilled in collaboration and a quick learner, consistently achieving compliance with health regulations and enhancing customer satisfaction.
Overview
22
22
years of professional experience
Work History
Food Service Worker
Aramark John Carroll University
08.2006 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
Food Service Worker
Parkhurst Dining
08.1999 - 05.2006
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Learned other teammates' work tasks to train as backup.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Monitored food quality and freshness throughout day.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Food Runner
Marriott Food Service
08.1998 - 05.1999
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Wright State University
Dayton, OH02.1991
High School Diploma -
Cleveland Heights High School
Cleveland Heights, OH08.1988
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Attention to Detail
Timeline
Food Service Worker
Aramark John Carroll University
08.2006 - 03.2020
Food Service Worker
Parkhurst Dining
08.1999 - 05.2006
Food Runner
Marriott Food Service
08.1998 - 05.1999
Wright State University
High School Diploma -
Cleveland Heights High School
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