Lamaas Richmond-Bey
Fayetteville
Summary
Proven Food Service Worker with a track record of excellence at Aramark John Carroll University, adept at multitasking and maintaining high standards of customer service. Demonstrates a strong work ethic and attention to detail, ensuring quality and efficiency in fast-paced environments. Skilled in collaboration and a quick learner, consistently achieving compliance with health regulations and enhancing customer satisfaction.
Overview
22
22
years of professional experience
Work History
Food Service Worker
Aramark John Carroll University
University Heights, Ohio
08.2006 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
Food Service Worker
Parkhurst Dining
John Carroll University
08.1999 - 05.2006
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Learned other teammates' work tasks to train as backup.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Monitored food quality and freshness throughout day.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Food Runner
Marriott Food Service
John Caroll University
08.1998 - 05.1999
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Wright State University
Dayton, OH02.1991
High School Diploma -
Cleveland Heights High School
Cleveland Heights, OH08.1988
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Attention to Detail
Timeline
Food Service Worker
Aramark John Carroll University
08.2006 - 03.2020
Food Service Worker
Parkhurst Dining
08.1999 - 05.2006
Food Runner
Marriott Food Service
08.1998 - 05.1999
Wright State University
High School Diploma -
Cleveland Heights High School