Lakwanda Pittman
Fairmont
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Food Lion as a Cake Decorator. Proven ability to enhance customer satisfaction through innovative designs and effective communication. Reliable team player with expertise in cash handling and a commitment to maintaining high standards of cleanliness and organization.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar Tree
07.2025 - Current
- Processed customer transactions accurately and efficiently at point-of-sale.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support on inventory.
- Handled cash register operations, ensuring accurate cash management and reconciliation.
Returns Processor
QVC Warehouse
11.2024 - 02.2025
- Processed returned merchandise efficiently, ensuring accurate inventory adjustments and timely restocking.
- Verified product conditions and compliance with return policies to maintain quality standards.
- Assisted in managing return documentation, streamlining processes for improved accuracy and efficiency.
- Collaborated with team members to identify trends in returns, contributing to enhanced customer satisfaction initiatives.
Deli Associate
Fresh Foods
01.2024 - 11.2024
- Assisted customers with product selection and inquiries, providing exceptional service.
- Operated slicers and scales to prepare deli products efficiently.
- Maintained cleanliness and organization of deli area, adhering to safety standards.
- Stocked and rotated inventory to ensure freshness and quality of products.
Cake Decorator
Food Lion
12.2021 - 01.2024
- Designed and executed intricate cake decorations using fondant, buttercream, and edible art supplies.
- Collaborated with team members to create themed cakes for special events and celebrations.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Assisted customers in selecting custom cake designs that met their event requirements and preferences.
- Trained new staff on cake decorating techniques, tools usage, and proper sanitation practices within the bakery environment.
- Developed new decoration techniques to enhance visual appeal and customer satisfaction with final products.
- Adapted quickly to changing customer demands, delivering high-quality cakes under tight deadlines.
- Conducted quality checks on finished cakes, ensuring consistency in design and taste before delivery.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Packaged and priced each product according to company pricing procedures.
- Decorated [Type] pastries and cakes using colorful icings and piping techniques.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
Education
High School Diploma -
Lumberton Senior High School
Lumberton, NC06-2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer service excellence
- Workplace safety
- Warehouse operations
- Product inspection
- Time management
Timeline
Cashier
Dollar Tree
07.2025 - Current
Returns Processor
QVC Warehouse
11.2024 - 02.2025
Deli Associate
Fresh Foods
01.2024 - 11.2024
Cake Decorator
Food Lion
12.2021 - 01.2024
High School Diploma -
Lumberton Senior High School