LAKRESHIA S. ROBINSON
Camp Lejeune
Summary
Medical Professional who is competent with data management and record keeping task, superior multitasking skills with the ability to manage crisis situations, capability to meet deadlines and work under pressure, ability to work with minimal supervision, typing skills and competence with using common office systems and software, discretion and understanding the need for confidentiality, excellent account receivable skill, friendly, enthusiastic, positive. I'm a person with great customer service skills. National Certified Insurance and Coding Specialist, and holding OSHA certification.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
16
16
years of professional experience
4019
4019
years of post-secondary education
Work History
Medical Coding and Billing Specialist
Integra Urgent Care
Arlington
05.2017 - 04.2019
- Opening Urgent Care, Checking Mail and collected all Patient or Insurance check or any other forms of payments.
- Sending all payments to our Billing department.
- Collecting payment of those Balance or Bad debt Patient through Zirmed, recording all payments on a call log.
- Entering Patient information into DocuTap.
- Verify Insurance through DucuTap on Availity web or NaviNet.
- Taking all phone calls, and completing the deposit.
Integrated Plastic Surgery and Integrated Dermatology
08.2012 - 04.2013
- Took on the duties of a receptionist, checking - In Patient and putting their patient information in the TOTALMD SYSTEM.
- Check-out patient posting the ICD-9 and CPT codes to get the insurance allowable amounts or patient owed copay.
- Answered all calls for scheduling appointment, paying off balances, paying for surgery, RX required refills, or just explaining our facilities and services.
- Called to verify insurance or verified online.
- Pulled charts, I filed back charts, I confirmed for the next day.
- I cleaned room, and I roomed patient.
- I've post payment, and balance all system at the end of the day.
- Organization with problem solving, taking on the responsibility of leadership, and office requirement understanding with great customer service and the ability to sell our product line.
1960 family practice
07.2012 - 02.2013
- Create detailed charts, well woman coverage and modifiers for every visit.
- Handle the task of entering the information into a database and updates.
- Apply payments to patient accounts.
- Duties include performing general administrative office assignments, scheduling appointment, documenting clinical notes, filing and maintaining health information records.
- Complete Superbills and authorization.
- Coverage level, check patient eligibility, face sheet, medical health records, Open and closing, Check-In, Check-Out, Insurance Verification, Posting codes and Charges.
Medical Billing and Coding Externship, Woodlands Sports Medicine Centre
06.2012 - 07.2012
- Insurance for Medicaid and private insurance programs.
- Complete Superbills and authorization.
- Accurately and efficiently Schedule appointments and enter patient chart Info and reason for visit.
- Create detailed charts; Accurately apply payments to patient accounts documenting clinical notes, filing and maintaining health information records.
- Benefits, referrals, insurance verification, certification, and notifications.
- Coverage level, check patient eligibility, medical health records, Insurance Verification, Posting codes and Charges.
Per-K Teacher
KinderCare Learning Center
10.2010 - 09.2011
- Teaching fundamental to prepare the age group four and five for elementary.
- Taking them on they life long journey of winning.
Office Assistant
Pontiac Northern High School
05.2003 - 08.2006
- Computer enter data, type 42 WPM, Inbound and outbound phone calls, taking message, fax, enroll students.
- Customer service, Detail Oriented, Skilled in advancing my knowledge throughout my career.
- Willing/ ability to process and applying information, great communication skills Organization, problem solving, responsibility, office equipment understanding.
Education
Certification Graduate - Medical Billing and Coding Specialist Program
Texas School of Business, North (Kaplan)
Diploma -
Pontiac Northern High School
Skills
- OSHA training
- HIPPA training
- TOTALMD
- ChartIng
- Medical Billing & Coding
- ICD-9-10
- CPT
- HCPS
- Medical Claims
- CMS 1500
- UB04 forms
- Medical Office Administration
- Medisoft
- Microsoft Office
- DocuTap
- Misys PM- MultiView 2000 Terminal Emulator Software
- PayerPath(Allscripts)
- Pre-Certification
- Pre-Authorization
- Insurance Verification
- Posting Transaction
- Post-payment
- Entering new patient
- EMR (Electronic Medical Records)
- Reimbursements
- Zirmed
- Availity Web
- NaviNet
- Patient account management
- Claims processing
- Electronic health records
- Customer relationship management
- Appointment scheduling
- Financial reconciliation
- Data entry
- Problem solving
- Attention to detail
- Effective communication
- Organizational skills
- Team collaboration
- Time management
- Calm under pressure
- Analytical thinking
- Good Telephone Etiquette
- Flexible and adaptable
- Relationship building
- Multitasking Abilities
- First Aid/CPR
- Basic math
- Interpersonal communication
- Project planning
- Critical thinking
- Decision-making
- Friendly, positive attitude
- Teamwork and collaboration
- Insurance verification
- Medical coding
Timeline
Medical Coding and Billing Specialist
Integra Urgent Care
05.2017 - 04.2019
Integrated Plastic Surgery and Integrated Dermatology
08.2012 - 04.2013
1960 family practice
07.2012 - 02.2013
Medical Billing and Coding Externship, Woodlands Sports Medicine Centre
06.2012 - 07.2012
Per-K Teacher
KinderCare Learning Center
10.2010 - 09.2011
Office Assistant
Pontiac Northern High School
05.2003 - 08.2006
Certification Graduate - Medical Billing and Coding Specialist Program
Texas School of Business, North (Kaplan)
Diploma -
Pontiac Northern High School