Lakeshia Yarborough
Raleigh,NC
Summary
Safety professional prepared for this role with strong background in workplace safety and compliance. Proven track record in identifying hazards, conducting risk assessments, and implementing safety measures. Known for effective collaboration with teams and ability to adapt to changing safety needs. Skilled in hazard communication and emergency response.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Safety Assistant
Wake County Public Schools
09.2023 - Current
- Developed and maintained safety documentation, including incident reports and training materials.
- Monitor kids and make sure everyone is following bus rules
- Responded promptly to safety concern, facilitating effective resolution and follow-up actions.
Front End Customer Service Manager
Walmart
06.2014 - 01.2023
- Managed front-end operations to enhance customer service experience and resolve inquiries efficiently.
- Trained and supervised customer service team to ensure adherence to company standards and policies.
- Developed training materials and conducted workshops to improve staff performance and product knowledge.
- Implemented feedback mechanisms for customers, driving continuous improvement in service delivery.
- Managed cash registers, ensuring accurate transactions while minimizing wait times for customers.
- Resolved escalated customer concerns with professionalism, empathy, and swift action to preserve brand reputation.
Manager
Dunkin' Donuts
07.2011 - 07.2016
- Directed daily operations to ensure efficient service and product quality.
- Trained and mentored team members to elevate customer service standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust staffing accordingly.
Cashier
Bojangles' Famous Chicken 'n Biscuits
05.2008 - 06.2012
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of store promotions and product offerings to assist customers effectively.
- Ensured compliance with cash handling policies and procedures, minimizing discrepancies.
- Collaborated with team members to optimize checkout processes and enhance customer experience.
Education
No Degree - Business Administration And Management
Wake Technical Community College
Raleigh, NCHarnett Central High School
2911 Harnett Central Rd,Angier, Nc01-2008
Skills
- Safety documentation
- Slip, trip, and fall prevention
- Hazard identification
- Monitor kids
- Accident prevention
Accomplishments
CPR Certified
CPI Certified
Specialized in administrating seizure medication
Certification
CPR
CPI
Timeline
Safety Assistant
Wake County Public Schools
09.2023 - Current
Front End Customer Service Manager
Walmart
06.2014 - 01.2023
Manager
Dunkin' Donuts
07.2011 - 07.2016
Cashier
Bojangles' Famous Chicken 'n Biscuits
05.2008 - 06.2012
No Degree - Business Administration And Management
Wake Technical Community College
Harnett Central High School
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