Lakecia Jones
Raleigh
Summary
Experienced in vehicle operation and patient transport, demonstrating a strong commitment to safety and compliance with regulations. Conducted thorough pre-trip inspections and maintained accurate records of vehicle performance and maintenance. Effectively communicated with patients, families, and healthcare staff to ensure a smooth transportation experience while adhering to HIPAA guidelines. Proven ability to assess patient conditions and provide basic first aid when necessary, ensuring safety throughout the transport process.
Overview
14
14
years of professional experience
Work History
Non-Emergency Medical Driver
Loving Arms Medical Transport
Raleigh
06.2012 - Current
- Checked gas levels daily along with tire pressure and fluid levels before beginning shifts.
- Maintained accurate records of mileage driven per day, week, month as well as any maintenance issues with assigned vehicle.
- Operated a variety of vehicles including vans, buses and wheelchair accessible vehicles.
- Provided assistance with loading and unloading of wheelchairs or stretchers into the vehicle.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
- Maintained a clean vehicle interior and exterior at all times.
- Utilized appropriate equipment such as lifts, ramps, wheelchairs and other specialized devices safely when transferring patients between vehicles and locations.
- Performed pre-trip inspections before each shift.
- Communicated effectively with patients, family members and healthcare staff regarding patient care needs.
- Followed strict guidelines concerning traffic laws when driving ambulances or other emergency vehicles.
- Provided safe, timely and reliable non-emergency medical transportation services.
- Responded promptly to calls for service from dispatch center personnel.
- Ensured that proper safety protocols were followed while transporting clients in wheelchairs or stretchers.
- Monitored patient vital signs during transport including oxygen saturation levels, blood pressure, pulse rate and respirations.
- Completed required paperwork accurately and on time for each transport assignment including trip logs, invoices, incident reports.
- Assessed the condition of patients prior to transport ensuring their safety throughout the journey.
- Assisted in the transportation of patients to and from medical appointments.
- Ensured that all passengers are properly secured in seat belts or other restraining devices before starting trips.
- Conducted basic first aid if necessary during transport.
- Collected payments for goods delivered or unloaded.
- Logged deliveries, drop-off times and special conditions in company system.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Transported clients to specified destinations safely and on-time.
- Checked vehicle after shift for damage.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Non-Emergency Medical Driver
RDU Medical Transport LLc
Raleigh
06.2011 - 10.2024
- Checked gas levels daily along with tire pressure and fluid levels before beginning shifts.
- Maintained accurate records of mileage driven per day, week, month as well as any maintenance issues with assigned vehicle.
- Operated a variety of vehicles including vans, buses and wheelchair accessible vehicles.
- Provided assistance with loading and unloading of wheelchairs or stretchers into the vehicle.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
- Maintained a clean vehicle interior and exterior at all times.
- Utilized appropriate equipment such as lifts, ramps, wheelchairs and other specialized devices safely when transferring patients between vehicles and locations.
- Performed pre-trip inspections before each shift.
- Communicated effectively with patients, family members and healthcare staff regarding patient care needs.
- Followed strict guidelines concerning traffic laws when driving ambulances or other emergency vehicles.
- Provided safe, timely and reliable non-emergency medical transportation services.
- Responded promptly to calls for service from dispatch center personnel.
- Ensured that proper safety protocols were followed while transporting clients in wheelchairs or stretchers.
- Completed required paperwork accurately and on time for each transport assignment including trip logs, invoices, incident reports.
- Assessed the condition of patients prior to transport ensuring their safety throughout the journey.
- Assisted in the transportation of patients to and from medical appointments.
- Ensured that all passengers are properly secured in seat belts or other restraining devices before starting trips.
- Conducted basic first aid if necessary during transport.
- Collected payments for goods delivered or unloaded.
- Logged deliveries, drop-off times and special conditions in company system.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Transported clients to specified destinations safely and on-time.
- Checked vehicle after shift for damage.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Education
High School Diploma -
Mitchell’s Hair Academy/Business
Greenville, North Carolina06-1997
Skills
- Vehicle operation
- Patient assessment
- Safety protocols
- Record keeping
- Client confidentiality
- Effective communication
- Customer service
- Time management
- Team coordination
- Pre-trip inspections
- Equipment handling
- Basic first aid
- Route planning
- Vehicle maintenance
- GPS navigation
Timeline
Non-Emergency Medical Driver
Loving Arms Medical Transport
06.2012 - Current
Non-Emergency Medical Driver
RDU Medical Transport LLc
06.2011 - 10.2024
High School Diploma -
Mitchell’s Hair Academy/Business
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