Laila Davidson

While working here I attend multiple job areas at Chucky E Cheese such as Game Room Attendant, Birthday Party Host, and Prize Counter Attendant

• Collaborated with kitchen staff to address dietary restrictions and special requests, resulting in satisfied customers.
• Enhanced customer satisfaction by providing exceptional service and timely seating arrangements.
• Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
• Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
• Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
• Planned parties according to customer specifications.
• Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
• Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
• Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
• Provided expert product knowledge to assist customers in making informed decisions about their purchases.
• Increased customer satisfaction by providing efficient and friendly service at the counter.
• Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
• Maintained stock and replenished workstation products.

• Assisted customers with redeeming tickets or points for prizes in a friendly manner.
• Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
• Enhanced customer experience by ensuring a clean and safe gaming environment.
• Boosted Game Room revenue through effective up-selling of products and services.
• Managed cash transactions accurately, ensuring proper handling of currency manually.
• Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
• Collaborated with team members to maintain an organized game room floor, promoting efficient operations.
• Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.