Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ladyrius Francis

Raeford,NC

Summary

Dynamic IT Security Analyst with a proven track record at Conduent and Apple, enhancing cybersecurity awareness and streamlining threat monitoring. Skilled in risk mitigation and ISO 27001 compliance, I excel in collaborative environments, driving effective solutions and fostering team engagement. Committed to safeguarding information assets while delivering exceptional support and training.

Overview

8
8
years of professional experience

Work History

Information Security Analyst

Conduent
07.2021 - 04.2025
  • Conducted internal audits to identify areas of improvement within the organization''s information security program.
  • Streamlined threat monitoring processes for quicker identification of potential risks.
  • Boosted cybersecurity awareness among employees through effective training sessions and workshops.
  • Collaborated with IT teams to ensure seamless integration of security measures into existing infrastructure.

Help Line Technical Support Analyst

Apple
09.2017 - 05.2021
  • Offered remote support for cloud-based and web-based clients via phone, email, and chat.
  • Collaborated with cross-functional teams to develop solutions for recurring technical problems.
  • Installed and configured operating systems, computer systems, network systems and applications.
  • Assisted in development of system security protocols.

Education

Bachelor of Arts - Neuroscience

The University of Kentucky
Lexington, KY
05-2021

Skills

  • Threat intelligence
  • Risk mitigation
  • ISO 27001/2, PCI-DSS
  • LAN/WAN
  • Windows xp/vista
  • Help desk support
  • iOS proficiency
  • Vulnerability assessment

Timeline

Information Security Analyst

Conduent
07.2021 - 04.2025

Help Line Technical Support Analyst

Apple
09.2017 - 05.2021

Bachelor of Arts - Neuroscience

The University of Kentucky

Similar Profiles

CREATE PROFILE
Ladyrius Francis