La’Donna Hamer
Raleigh
Summary
Dynamic professional with extensive experience at the Office of Staff Development and Training, excelling in curriculum creation and crisis intervention. Proven ability to foster student rapport and deliver impactful training programs. Proficient in Microsoft Excel, I effectively manage training documentation and enhance staff performance through innovative instructional methods.
Overview
38
38
years of professional experience
Work History
Testing and Management Specialist
Office of Staff Development and Training
02.2024 - Current
- In this position, I am responsible for creating testing materials for the Criminal Justice Standards Division, to be administered for Correctional Officer Basic Training, Probation and Parole Basic Training, Instructor Trainings for Control Restraint Defensive Tactics and Firearms. Other duties entail being the Motor Fleet Coordinator for the agency, supervising a fleet of 85 vehicles throughout the state of North Carolina, which entails monitoring monthly mileage logs, maintenance, and emissions inspections.
Correctional Training Instructor II
Office of Staff Development and Training
06.2022 - 02.2024
- In this position, I assist and work independently with providing training for employees across the Department of Adult Correctional Services assigned to Basic Correctional Officer training in the Central Region of NC. I maintain accurate documentation on the Training Course Record, perform notary duties upon graduation of final exam. I deliver instruction independently and instructing as a member of an instructional team in accordance with approved training materials and methodology. Have working knowledge and experience in Microsoft Word, Power Point, Excel, and Outlook when communicating via email.
Correctional Sergeant
Arkansas Department of Corrections for Women
04.2022 - 12.2022
- In this position, duties included overseeing the everyday operations of the offenders and staff within a 136-bed housing unit. Performed scheduling of staff, conducted overall facility head counts, prepared staff time sheets, conducted disciplinary reports for offenders and staff as required by policy and procedure. Maintained daily supervisory shift logs detailing all activities of the day, and any pertinent information.
Correctional Training Specialist II
Johnston Correctional Institute
05.2020 - 06.2022
- In this position, I was responsible for conducting New Hire Orientation for newly employed correctional officers, medical, maintenance, administration, and contract staff which included introducing policy and procedures to be adhered to during their employment. Instruct courses for Crisis Intervention in the Eastern Region of the state through Trillium Health Resources for correctional staff. Have knowledge/understanding and experience with creating and updating staff trainings into the Learning Management System (LMS). Worked as Facility Site Security Administrator, responsible for creating staff profiles of employment, identification, and job duty profiles.
Correctional Officer
North Carolina Department of Corrections for Women
09.1999 - 04.2022
- Duties included maintaining safety and security of staff and offenders inside of a female prison. Working within the mental health, medical, and restrictive housing units making hourly security checks, pat and searches, placement of restraints to include five-point restraints, and cell extractions. Worked as a mentor of new staff for 2 years, becoming sergeant certified. In the position of acting sergeant my duties were to record timesheets, certify offender visitation approvals through DCI checks, and assign staff duty assignments.
Correctional Training Specialist II
North Carolina Correctional Institution for Women
01.2010 - 04.2020
- While working at North Carolina Correctional Institution for Women (NCCIW), I held the positions of Correctional Officer, Sergeant, Assist Unit Manager, and Correctional Training Specialist II. In these positions I was responsible for the safety and welfare of the offenders, staff, and public. Had an effective working relationship with the Assistant Warden of Custody, Human Resources, Programs Department, and various training sites throughout North Carolina. Responsible for creating spreadsheets utilizing Excel to monitor certifications of custody staff members within the facility. Responsible for running the monthly report for drug testing of offenders utilizing the TLS display, test substances found within the facility utilizing the Narcotic Investigative System (NIK) and report findings to local law enforcement. Maintained equipment logs, to include keys, locks, and vehicles.
Deputy
Pulaski County Sheriff Department
10.2003 - 05.2009
- In this position, I worked inside the jail dormitories for offenders being held for court appearances. Successfully completed the 44-hour Instructor Development Course March 2008. Worked as a mentor for 4 years giving training in different areas of the jail setting, proper positioning of restraints, performance of searches, and inventory to the newly hired deputies. Assisted intake with the processing of detainees by taking mug shot photos, finger printing and overlooking the booking orders. Assisted with the Apprehension Team, to search for an escapee from the jail.
Lead Cashier
Handy Mart
08.1998 - 10.1999
- Greet the public daily, assisting with any questions or concerns. Count and deposit various amounts of cash, checks, and credit cards daily. Make sure shelves are properly stocked, cleaned, and priced correctly. Update fuel prices as needed through the computer system by reading pumps to calculate sales and order fuel as needed.
Store Manager
Spinx Company
03.1996 - 06.1998
- Duties were to oversee the daily operations of a convenience store, controlling the hiring/firing of staff, inventory of all products within and around store, make daily deposits of sales, adjust prices on products and fuel per cooperate decision. Maintain documentation on monthly sales, credits, orders, and disbursements for store audits.
Cashier
Spinx Happy Store
10.1994 - 03.1996
- Duties were to maintain the daily operations of the convenience store by keeping the shelves and coolers clean and stocked with current products, greet customers with a pleasant and welcoming demeanor, and responsible for handling large amounts of currency. Within 1yr of employment was promoted to management where I assisted in other stores to give other managers vacations, then received my assigned permanent store location.
Administrative Associate
J.A. Jones and Associates
07.1994 - 10.1994
- Duties included the purchasing of supplies and equipment needed for the civil engineering company contracted by Fort Bragg building new dormitories. Maintained payroll for up to 12 staff members through the payroll system, conducted daily filing of work orders and necessary documentations.
Administrative Associate (Senior Airman)
US Air National Guard
05.1987 - 06.1994
- While assigned to the US Air National Guard, was assigned to several military stations for duty and training in the areas of Supply Chain and Administrative Specialist. In these roles I worked in the maintenance department as the supply clerk for civil engineering and motor pool, responsible for ordering and stocking parts and equipment needed. Was later assigned to the Unit Commander as the administration personnel that entailed typing of orders to be processed, filing, taking notes, processing invoices for payments, maintaining a switchboard of all incoming/outgoing calls, and scheduling necessary appointments and projects.
Education
Masters of Education - Adult Education and Training
University of Phoenix
06.2025
Bachelors of Science - Correctional Program Support Services
University of Phoenix
04.2023
Skills
- Class Planning
- Human Resources
- Trainer Mentoring
- Motivational Speaking and Interviewing
- Curriculum Creation
- Student Rapport
- Interpersonal Communications
- Materials Preparation
- Course Development
- Proficient in Microsoft Word, Excel, and PowerPoint
- Creative Problem Solving
- Group and individual Instruction
- Helping Skills
- Substance Abuse Counseling
- Crisis Intervention
- Treatment Planning
COMMUNICATION
Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with management and stockholders.
LEADERSHIP
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Timeline
Testing and Management Specialist
Office of Staff Development and Training
02.2024 - Current
Correctional Training Instructor II
Office of Staff Development and Training
06.2022 - 02.2024
Correctional Sergeant
Arkansas Department of Corrections for Women
04.2022 - 12.2022
Correctional Training Specialist II
Johnston Correctional Institute
05.2020 - 06.2022
Correctional Training Specialist II
North Carolina Correctional Institution for Women
01.2010 - 04.2020
Deputy
Pulaski County Sheriff Department
10.2003 - 05.2009
Correctional Officer
North Carolina Department of Corrections for Women
09.1999 - 04.2022
Lead Cashier
Handy Mart
08.1998 - 10.1999
Store Manager
Spinx Company
03.1996 - 06.1998
Cashier
Spinx Happy Store
10.1994 - 03.1996
Administrative Associate
J.A. Jones and Associates
07.1994 - 10.1994
Administrative Associate (Senior Airman)
US Air National Guard
05.1987 - 06.1994
Masters of Education - Adult Education and Training
University of Phoenix
Bachelors of Science - Correctional Program Support Services
University of Phoenix
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