Lacy Rivers
Charlotte,NC
Summary
Driven professional with a track record of fostering positive environments and enhancing learning outcomes at Dixon Academy. Excelled in classroom management and behavior modeling, ensuring safety and engagement. Demonstrated service quality and food safety understanding at Early Waffle, cultivating customer loyalty. Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Childcare Teacher
Dixon Academy
01.2021 - 08.2024
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Utilized technology to develop instructional materials and activities for children.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Modeled positive behavior and communication skills for students.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Waitress / Hostess
Early Waffle
11.2022 - 08.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Complied with food safety and food hygiene regulations to safeguard public health.
Rental Car Driver
Managed Labor Solutions
09.2021 - 01.2022
- Followed all relevant traffic laws and safety regulations.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Inspected vehicles and equipment for visible damage.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with car selection, and handling paperwork..
Education
Bachelor of Arts - Child And Family Development
University of North Carolina At Charlotte
Charlotte, NCAssociate of Applied Science - Early Childhood Education
Central Piedmont Community College
Charlotte, NCHigh School Diploma -
Mallard Creek High School
Charlotte, NC01.2021
Skills
- Adult and Pediatric First Aid/ CPR/AED
- Behavior Modeling
- Classroom Management
- Service Quality
- Food safety understanding
- Order Taking
- Food Running
- Clear Communication
Certification
- Infant/ Toddler Safe Sleep and SIDS Risk Reduction (ITS-SID)
- Recognizing and Responding to Suspicions of Child Maltreatment
- CACFP Childcare Center Regulatory, Civil Rights, and Child Development Training 2019-2020
- Positive Family Engagement Training
- ITERS / ECERS Training
Timeline
Waitress / Hostess
Early Waffle
11.2022 - 08.2023
Rental Car Driver
Managed Labor Solutions
09.2021 - 01.2022
Childcare Teacher
Dixon Academy
01.2021 - 08.2024
Bachelor of Arts - Child And Family Development
University of North Carolina At Charlotte
Associate of Applied Science - Early Childhood Education
Central Piedmont Community College
High School Diploma -
Mallard Creek High School
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