Lacey Ferrell
Elizabeth City
Overview
6
6
years of professional experience
Work History
Digital Personal Shopper
Walmart
Elizabeth City
08.2025 - Current
- Managed inventory levels to ensure product availability for customer requests.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Scanned items when pulling from shelves to update system stock information.
- Assisted teammates with daily tasks during peak periods.
- Assisted customers in selecting items that met their individual needs and preferences.
- Utilized online platforms for order placement and tracking customer purchases.
Receptionist
Lannon's Animal Hospital
Elizabeth City
09.2024 - 08.2025
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted and directed visitors to appropriate personnel, and answered a large number of calls and emails daily.
- Responded to inquiries from internal staff members regarding office operations.
- Scheduled appointments using veterinary management software for efficient operations.
- Managed phone inquiries, providing information and addressing client concerns promptly.
- Processed patient records and maintained accurate filing systems for easy access.
- Assisted veterinary staff with administrative tasks, ensuring smooth daily operations.
- Managed inventory levels to ensure stock availability and minimize shortages.
Kennel Worker
Lannon's Animal Hospital
Elizabeth City
03.2022 - 08.2025
- Administered medications and treatments as prescribed by veterinarians.
- Monitored the safety of every animal to prevent injuries from other animals, or environmental hazards.
- Cleaned and disinfected cages, kennels, runs, and animal holding areas.
- Maintained records of animal feedings, medications administered, and other pertinent information.
- Followed precise feeding instructions and schedules for animals under care.
- Assisted in inventory management by tracking stock levels and replenishing items.
- Maintained cleanliness of stock areas to promote a safe working environment.
Daycare Assistant
Brandy Ferrell's Childcare
Elizabeth City
09.2019 - 06.2025
- Keeps an inventory of toys and supplies organized and well-stocked to meet the needs of children under care.
- Helped with mealtime preparation and cleanup, including serving food, setting tables, and washing dishes.
- Provided supervision and care to young children, ranging from infants to preschool age.
- Established routines that provided consistency for young learners resulted in better behavior management skills.
- Read aloud, and play alphabet games to encourage early literacy.
- Followed all state regulations pertaining to childcare facilities, including sanitizing materials after use by multiple children.
- Prepared meals, snacks, and refreshments for children according to dietary needs and restrictions.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Monitored children's progress and behavior, reporting observations to the lead teacher.
Education
Associates - General Business
College of the Albemarle
Elizabeth City, NC05.2025
High School Diploma -
Northeastern High School
Elizabeth City, NC06.2023
Skills
- Customer service
- Team collaboration
- Time management
- Animal handling
- Inventory management
- Organization skills
- Verifying order accuracy
- Delivery procedures
- Interactive communication skills
- Safety control
- Verbal and written communication
- Task prioritization
- Client engagement
- Merchandise selection
- Multitasking Abilities
- Reliability
- Problem-solving
- Customer engagement
- Appointment scheduling
- Greeting and seating clients
- Record keeping
- Sales proficiency
- Problem resolution
- Attention to detail
- Prioritizing orders
- Online ordering
- Decision-making
Timeline
Digital Personal Shopper
Walmart
08.2025 - Current
Receptionist
Lannon's Animal Hospital
09.2024 - 08.2025
Kennel Worker
Lannon's Animal Hospital
03.2022 - 08.2025
Daycare Assistant
Brandy Ferrell's Childcare
09.2019 - 06.2025
Associates - General Business
College of the Albemarle
High School Diploma -
Northeastern High School